Question

Permission Error When Creating Customer of Type Customer

  • 16 November 2021
  • 5 replies
  • 77 views

Userlevel 3
Badge +3

Hello 

We are using Aurena Apps 10.

When some members of the team (but not all) try to create a fully-fledged Customer from a Lead or a Prospect, there’s an error stating they don’t have permissoin to do so.

We have checked permissions and can’t see anything wrong - does anyone know why this error is appearing? 

Many thanks,

Kezzia


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5 replies

Userlevel 3
Badge +3

It was a permissions issue!

Userlevel 7
Badge +19

It was a permissions issue!

Hopefully it’s sorted now right..

Userlevel 3
Badge +3

Yes, thank you Minoshini!

Userlevel 1
Badge +6

Hi,

I know this was a while ago but we have the same issue. I know the permission is an EE permission I need to add but I can’t find it.

 

Can you remember what you added?

 

Thanks

Paul

Userlevel 3
Badge +3

Sorry, Paul, I have no idea as I’m not involved with granting permissions. 

Best of luck.