Question

How to deactivate "Duplicate Check" when creating and updating customers

  • 3 September 2020
  • 6 replies
  • 345 views
N
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Hi

 

We are migrating huge amount och customer data (28000 customers) in IFS10 UPD6 usend FNDMIG and that process is taking huge amount of time. It seems that “Duplicate Check” process is the problem and since we don’t need that check (data is already checked for duplicated) we wants to deactivate that (duplicate check). 

Is that possible?

I unchecked “Active” flag on “Duplicate Check Action Setup” and “Duplicate Check Rule” but that has no effect (duplicate check is still preformed).

 

Neno Solaja

6 replies

paul harland
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Hello,

This doesn’t sound right to me. There is no duplicate check functionality against customers currently -only against business leads.  Are you migrating them in as business leads and then converting them to customers?

N
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Hi

We are migrating data as customer (not leads).

in Customer_Info_API.Update___ procedure there are calls to Rm_Dup_Util_API.Check_For_Duplicate (and similar for Insert and Delete):

 

      $IF Component_Rmcom_SYS.INSTALLED $THEN

         Rm_Dup_Update___(newrec_);

         Rm_Dup_Check_For_Duplicate___(attr_, newrec_);

      $ELSE

         NULL;

      $END
 

      $IF Component_Rmcom_SYS.INSTALLED $THEN

         dup_attr_ := Pack_Table___(rec_);

         Rm_Dup_Util_API.Check_For_Duplicate(dup_attr_, lu_name_);

         IF Client_SYS.Item_Exist(dup_action_, dup_attr_) THEN 

            Client_SYS.Add_To_Attr(dup_action_, Client_SYS.Get_Item_Value(dup_action_, dup_attr_), attr_);

         END IF;

         IF Client_SYS.Item_Exist(dup_keys_, dup_attr_) THEN 

            Client_SYS.Add_To_Attr(dup_keys_, Client_SYS.Get_Item_Value(dup_keys_, dup_attr_), attr_);

         END IF;

      $ELSE

         NULL;

      $END
 

Neno

paul harland
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hi Neno

Can you share screenshots of the setup you have under the duplication check area.  It is in the Business Leads section of the IFS navigator.

N
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here are settings in IFS:

NiyomalN
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I'm Also experiencing the same issue with CustomerInfoAddress and CustomerCommMethod  Data migration. Any resolutions ?

LinkedIn : www.linkedin.com/in/ niyomal-nathanielsz-18112341
Frank Sveen
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We experience the same issue in Cloud for 22R2 for a customer that not is using CRM, and we have no active rules either.

The post below contains scripts to disable the search, but can then only be executed by the cloud team.  The default setup should be that these rules was disabled, and had to be enabled instad.

 

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