I’m trying to confin an order received via EDI and I get the below error message.
Apparently I’ve all the information, Sales Part Cross Reference and so on,
Thank you for your suggestions.
Error into Incoming customer order ORA-20124:
+3
Userlevel 7
+22
Hi
did you checked the prices in the xml file? IFS expects a base price for a line to create a customer order.
+3
Hi Thanks for your answer.
The EDI is not containing any price as IFS should look at the customer.
We correctly receive EDI for Other customer and the price into the XML file is not present
Userlevel 6
+11
Hi
Normally this error comes when there is no Sales Part record available for the ordered part in supply site. Since it is creating a Customer Order in supply site you need to have a Sales Part for the part used in Ordered Site PO.
If the part is available check if it has all required information (Base Price, Sales Part basic data) which needed to create the Customer Order in supply site.
Regards,
Akila
+3
Hi
The sales part is present and also the base price and the price list.
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