Question

Duplicate Business Activity invite in Outlook

  • 14 September 2021
  • 1 reply
  • 40 views

Userlevel 3
Badge +7

When we create a business activity in Aurena and sync to outlook we are getting 2 invites showing up in our outlook calendar?

I have checked my person record and I only have one email address assigned to me. Has anyone had the same issue?

Thank you


1 reply

Userlevel 4
Badge +3

Hi @mlcscottonn , 

 

From the issues we have handled so far, there is only one case reported with a similar issue and that has also got self- resolved. They too have assumed Microsoft patching maintenance would have fixed this issue. Even this may be a one-off occurrence. Additionally, I would also recommend you to check the related technical setup for Outlook exchange. 

 

Thanks! 

Regards, 

Anushi

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