Question

Customer Order not to be considered in Credit Check

  • 21 December 2022
  • 3 replies
  • 63 views

Userlevel 4
Badge +6

Is there a way to put a customer order in that is not considered in the credit amount?


3 replies

Userlevel 6
Badge +10

Hi @EDCLISA , can you try to attach a Credit Control Group to the Customer, where no credit checks will happen in the order flow?

 

Userlevel 4
Badge +6

Thank you!   It seems if you leave the customer order in a planned status it does not get considered in the credit limit topic.   Just seeing if that is what agrees with your understanding.

 

 

Userlevel 6
Badge +10

Yes, correct. Credit check only happens in the points of the order flow shown in above screenshot.

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