Hi! Thank you for your request and sorry about not picking it up earlier. There are many customer loyalty solutions on the market that can achieve what you are looking for. The question is how you can get the system of your choice integrated with your version of IFS Applications. Obviously integrating these web-based systems has become much easier with the REST APIs in Apps 10.
Can you please share an update with the community about your experiences since you posted your question? And also your version of IFS Apps? Much appreciated.
Best Regards, Ata