We have several sites in different countries in our company. The customer base with addresses is used globally.
We partly have an issue with customers that are used by different sites in different countries. There are different country-specific or customs-specific requirements for the documents. In addition, our business covers different industries, which have different requirements for the documents. However, up to now it has only been possible to link one document at a time (delivery note, forwarder, transport, etc.). In order to meet the different requirements, additional, duplicate addresses always had to be created up to now. This inflates the address database a lot and makes it confusing.
It was therefore suggested that it would be helpful if the Documents tab in the Customer, Address tab, ASC Data for [...] sub-tab could be created on a site-specific basis.
Since this is an extension of existing functionality, this should be considered in future versions of IFS. To identify the importance of this feature for other customers as well, I wanted to share this idea here.
Is there a need for other companies as well?
I look forward to your thoughts.