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The CRM Panel Add-On is currently unavailable for emails downloaded from or attached to IFS.

Can we include the CRM Panel Add-On such emails?

Hi @Priyanka.Massey ,

 

This is a limitation from Microsoft side and mentioned in their documentation as well. So basically add-in won’t work on a local msg file which is saved in your machine.

 

 

You can refer more info here

 

Best regards,

Masheesh


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