We are on Apps10 Upd10 and are having an issue with user security in regards to restricting access from creating a prospect or a customer through the CRM Outlook Panel. The Create Customer under RMPanelHandling is unchecked as shown below on the permission set assigned to the user but it does not prevent the user from generating a record as a customer or prospect from the panel. Is the not working correctly or is additional security required?
Hi
I cannot see any screen attached to the question. Can you please add it so that i can check and let you know.
Regards
Susith
I am attaching a Snagit print screen but when I press send it is no longer reflected. How can this be corrected?
Just wait till the image is uploaded before press Send
Did you get the attachment? I attached a pdf.
I see now it is reflected. This is the second time I sent it.
Hi
Yeah i got it now. Let me check and get back
Regards
Susith
Hi
On which tab are you in under permission set window. (please attach the whole screen)
Please also attach a screen with steps how you created a customer from RM Panel?
Regards
Susith
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