What happens in IFS 10 for a customer that has no credit limit specified, as well as no credit limit on the company level. We are finding after moving to 10 that our customers are being credit blocked when they don’t have a limit set. We went up the chain and found that company doesn’t either. Would this mean that those customers are credit blocked in IFS 10 but not IFS 9?
Thanks
Hi
The message on the Credit blocked customer order could give a clue to the mystery of Customer Orders/Customers being credit blocked. I suspect it has something to do with the ‘Adv Inv Fully Paid Check’ on the Customer/Order/General Tab marked as checked during the Customer data migration.
If you create Advance/Prepayment invoices for Customer Orders, then I would think this is the reason. And going to the Customer records and marking the checkbox as unchecked should sort this out.
Hope this helps.
Kind regards.
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