Question

Cost of the inventory received via RMA (Not connected to customer order)


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hi,

One of our customer upgraded from 7.5 to App10 recently and they are using inventory valuation method as ‘Weighted Average’ & inventory part cost level as ‘Cost per lot batch’. They created RMA for the customer order delivered via 7.5 version. cost of the receiving inventory as below for different scenario.

1. If the site has inventory with the same lot batch - cost will taken from the same lot batch
2. If the site has inventory with the different lot batch (only 1  lot batch) - cost will taken from that lot batch
3. If the site has inventory with the different lot batches (multiple lot batches) - average cost will taken from the available lot batches
4. If the site doesn't have inventory - Cost would be taken as zero.
 

Customer expecting to provide cost for the receiving inventory if the same lot batch not available in the application.

is there any basic data configuration or workaround to support with this. 

 

Best Regards

Narmada


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