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Question

Cannot Add Inventory Part Default Location

  • 19 July 2024
  • 2 replies
  • 25 views

 

Cannot add an Inventory Part Location.

When selecting New and adding a Part Number, the screen times out and presents an Error Message. Refreshing the cache did not resolve the issue. When trying to add a new location, the part number doesn't auto populate and when we try to type the part number in to force it to go through, it takes it out right away.

 

 



 

2 replies

Userlevel 4
Badge +7

Hi @Hashane Bolonne 

 

Are there any custom fields set up on this screen that could be causing this error?

 

Userlevel 7
Badge +18

@Hashane Bolonne I just tested in a 23.2.2 and 24.1.0 environment and I couldn’t replicate this issue.

Is this an IFS hosted environment or remote deployment? From the error message I would say this issue could be related to network latency? i.e. taking too long for the Aurena Client to receive a response from the DB.

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