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We have a small group of users inputting Business Activity information through the CRM Companion App but are finding that none of their input is syncing back to IFS to be reviewed and tracked. 

Reviewing the Touch Apps Logs in IFS, the following appears to be thrown for quite a few people:
 

Sending push entity data failed: Target exception in method call : EJB Exception: 

Caused by: ifs.fnd.base.SystemException: Target exception in method call : EJB Exception:  

Caused by: java.lang.reflect.InvocationTargetException: null 

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: java.lang.NullPointerException: null - ORA-20105: PlsqlapServer.ERRINV: Target exception in method call : EJB Exception:  

Caused by: ifs.fnd.base.SystemException: Target exception in method call : EJB Exception:  

Caused by: java.lang.reflect.InvocationTargetException: null 

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: java.lang.NullPointerException: null

ORA-06512: at "IFSAPP.ERROR_SYS", line 140

ORA-06512: at "IFSAPP.ERROR_SYS", line 341

ORA-06512: at "IFSAPP.PLSQLAP_SERVER_API", line 1958

ORA-06512: at "IFSAPP.PLSQLAP_SERVER_API", line 2076

ORA-06512: at "IFSAPP.PLSQLAP_SERVER_API", line 466

ORA-06512: at "IFSAPP.EDM_FILE_API", line 4343

ORA-06512: at "IFSAPP.EDM_FILE_API", line 4350

ORA-06512: at "IFSAPP.MOBILE_DOCUMENT_CLASS_API", line 2121

ORA-06512: at "IFSAPP.MOBILE_DOCUMENT_CLASS_API", line 2121

ORA-06512: at "IFSAPP.MOBILE_DOCUMENT_CLASS_API", line 2137

ORA-06512: at line 1



Error when synchronizing entity MobileDocumentRevision: Target exception in method call : EJB Exception:  

Caused by: ifs.fnd.base.SystemException: Target exception in method call : EJB Exception:  

Caused by: java.lang.reflect.InvocationTargetException: null 

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: javax.ejb.EJBTransactionRolledbackException: EJB Exception:  

Caused by: java.lang.NullPointerException: null
 

Given these messages I am unsure of how to troubleshoot. 

Hi Marc,

It’s very hard to give an answer without further investigations. I suggest that you register a support case so we can help you troubleshoot and try to figure out why it is not syncing properly. 

Regards,

Anna 

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