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Unpublished Portal Screen Customization

  • 20 September 2023
  • 2 replies
  • 32 views
R
Rank
Userlevel 3
Badge +9

Hi,

 

I have Unpublished Portal Screen Customization under Customizer manager and now the customizations are under DEV and lock by me as a employee.

 

I want to publish the customization again an need to login in as a contact with customization rights in Partner Portal, but i cannot publish or edit, because it is locked by me as employee.

How can i unlocked or change the locked by value to the contact_id.

 

Thanks.

Robin

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Best answer by Phil Seifert 20 September 2023, 10:46

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You cannot change the road if you do not know the map.

2 replies

Phil Seifert
Rank
Userlevel 7
Badge +21

HI Robin,

I agree this is a problem and R&D will take a look to prevent Employee Portal Customizers ability to unpublish Partner Portal customizations.

There are only two options at this point:

  • Employee Portal user can delete the customization but then a Partner Portal customizer will need to rebuild the customization.

 

  • You can modify Asteashare\<profile>\FileStoragePath\Customizations\Config\UIModule.config file to change the user account from the Employee Portal to the Partner Portal customizer for the affected DEV customization.

 

R
Rank
Userlevel 3
Badge +9

Hi Phil,

 

Thanks, i went for option 2

After change locked_by value to contact id, that login in as Customizer, i was able to publish it again.

 

You cannot change the road if you do not know the map.

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