Hi Bjørn,

According to the underlying query, it comes from here:

              , demand_labor.mat_exp_delivery_date    as mat_exp_delivery_date
              , demand_labor.mat_exp_delivery_time    as mat_exp_delivery_time

Looks to be based, which makes sense, on the expected delivery of the materials to the agent and not the Estimated Date for the back order on the material line itself.  Keep in mind the DC is looking more at work orders or activities in general then materials.

Thanks, Phil. Next question is: how do we get this field active?

Hi Bjørn,

This is not a field you can edit/modify directly yourself.  According to the information I have from R&D:

This field is used by DSE when the part pickup functionality is activated.

As you are not using DSE to do the scheduling, you will not have part pickup functionality activated, etc.

In the future, when/if you do start using DSE, then we can look at using it but for manual dispatcher operations without DSE, it is not used so you will always have the NA and blank value in the labor activity.