Hi,
I have a use case where in a customer contract we have many installed item and we would like :
1/ To suspend the billing for one of the items because the item is broken or out of order
Do you know a way to suspend the billing process only for one item (OOS) of a customer contract ?
2/ To have a free period for an item under contract. The contract is active, but for one line (OOS) of the contract we don’t run the billing process or we consider that the price for the item is 0.
I’m not sure that only adjusting the price of the item to 0 and then set the “normal” price could be a solution and if we could define aslo the start / end date for this free period.
Thanks and Regards
anthony
Best answer by Phil Seifert
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