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Hi all,

 

Does anyone already got this issue ? Despite MOE -10206 is set to True (enable auto login), and other parameters are OK, auto login doesn’t work on iPhone.

Androids auto login perfectly with same config.

Any solution ? 

Thank you

Hi,

Which version of Alliance are you running, also what is the iOS version?


I tried it on an iPhone on the iOS 15.2 Beta release and on an iPad on iPadOS 15.1 on a 15.4.0.0 build and it worked on both devices.

Try changing a field on the Activity details screen in the Work List module but don’t hit the Save button (just click on any other field on the screen).  Then kill the app by launching the app switcher and swiping upwards.  Then launch Astea Mobile again.  Does that also stay on the initial login screen?  Or does it navigate you back to the Work List module Activity details screen?

Are you using any of the Biometrics to log in?  Try disabling those temporarily and see if you get different results.


Thank you. 

Actually customer is on iOS 14.8 and was in mobile version 15.1.3.6.

Since we upgrade them in mobile version 15.3.2.0 this morning, it seems to work until there.

 


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