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Hi Team,

 

We have an ITF (created by us) that tries to import data installed item (item) data into contract lines (ccontrl_xref).

we mapped item.item_id to ccontrl_xref.table_key, ‘item’ to ccontrl_xref.table_name,

also other mandatory fields like 

ccontrl_xref.to_date,

ccontrl_xref.from_date,

ccontrl_xref.cc_serial_no_for_import,

ccontrl_xref.bpart_id,

ccontrl_xref.company_id,

ccontrl_xref.price

are all mapped to proper fields in excel sheet data.

 

However, for few lines of import data it works perfectly fine.

But for most of the lines it gives “Could not locate item with serial number” even though the serial number is correct and can be found in installed item module if we do a search.

 

let us know how to make this import work so that we can complete a data migration activity.

Hi Narendran,

Have you tried to use the standard import (Customer Contracts[Obj. of Services](Items))?

 


Sorry for the late reply.

 

We tried importing using the generic ITF and we got the below error.

Execute Macro 'Retrieve$#DISABLELOCK' failed.reason: An error occurred in one or more Business Components.Check one of the following reasons:Incorrect macro


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