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Question

Internal trade RMA

  • March 10, 2026
  • 1 reply
  • 20 views

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Hello,

 

I have a setup with a customer where company A can take out material from Company B´s warehouse  via internal trade setup. As company A might pick up more material than needed they often get back and return material to Company B´s warehouse. 

 

How do we make this by best practice? RMA? But as the invoice is already matched automatically with the PO at Company B we cannot change the received amount and match the credit invoice automatically. OR what am I missing here? :)

 

If you do RMA you register arrival for the RMA but the PO is not adjusted?

 

Thanks for any input!

1 reply

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  • Do Gooder (Partner)
  • April 3, 2026

Hi ​@emmaxeamit ,

This is as-designed. In internal trade, RMA is a separate return flow and does not adjust the original PO or already matched invoice. The standard approach is to process the return via RMA and then handle the financial correction using a credit invoice from Company B to Company A.