Unanswered questions

20277 Topics

WilliamRunSidekick (Partner)

asked in Warehouse Data Collection (WaDaCo)

IFS Warehouse Data Collection -- Product language support?

IFS WaDaCo Solution recommended some equipment producers, like: Radley Corporation; eNSYNC Solutions; Cedar Bay Novacura; Can anyone provide a set of instructions for making an Android-based handheld scanner render the IFS TouchApp (ScanIt) support Chinese for WaDaCo? One of our customers is planning implement this in China but the device which brought in USA in English but no Chinese . Thank you!

4 years ago

dsjSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

PLSQL Routing - error message

Hi All, We use PLSQL routing for our inbound integrations and have a question regarding error handling. When using Error_SYS, it shows the error stack in the Error Text field instead of the error message. Is there a way to format the Error Text? App version: IFS 10 UPD 3 Eg: Cheers! Damith

4 years ago

GPIEHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Capture API Output

Hi all, When using an API such as Purchase_Order_API.User_Requisition_Line_To_Order(), the first 3 attributes are the newly created Order_No, Line_No and Release_No - but how do I capture them for subsequent use in the same code block? Thanks in advance, Ged.

4 years ago

alisha.casey

asked in HCM (Human Capital Management, Payroll)

Vacation Accruals - Hours-based

Searching for a way to accrue vacation based on hours worked as opposed to time period from start date. Is this possible, or are there any advanced rules that can be built to achieve this? Thanks in advance.

4 years ago

KcrawfordDo Gooder (Customer)

asked in Warehouse Data Collection (WaDaCo)

WADACO - Pick List

In the Start Picking configuration is there a way for the list of values only to pull in the pick lists connected to the warehouse task that is currently being worked upon?

4 years ago

MilSiddiHDo Gooder

asked in Finance (Financials)

Corrective Invoice for Service Orders

Hello! Need help in creating corrective invoice for orders with Order Type “SEO”. System doesn’t allow creation of RMA for Service Orders. Is there any way to change the lines/ prices for customer invoices with status “Invoiced/Closed”?

4 years ago

imharshit003

asked in Products (Manufacturing, Products, Engineering)

MRP Part Information-TOP DOWN and TOP UP in Aurena

Dear All, I am working in IFS Aurena where I found that there are 2 screens for MRP Part Information. One is MRP Part Information-Top Up and another is MRP Part Information- Top Down. How exactly they are different from each other and what are their functionalities. Please confirm. Thanks in advance! BR HA

4 years ago

JoeRojasDo Gooder (Customer)

asked in Finance (Financials)

Manual Voucher to Project Transaction

Hi All, We are using the project management module in IFS 9 to support a Time and Materials business. From a time and forward supplier invoice standpoint everything is hitting project tansactions correctly. We have some expenses that we want to charge to the customer, like shipping chargers, and the finance team is entering them as manual vouchers and linking them to project activities but this does not create project transactions. My question is, how are other companies handling thee type of expenses that need to be charged to the customer through project invoicing?

4 years ago

Hans AndersenHero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Connect RMA to repair shop order

Hi all, I happens that we have to repair manufactured parts. We do that by creating a RMA and a repair shop order. But we cannot find a easy way to connect the RMA to the repair shop order (without using a custom field). How is that done?

4 years ago

fabioventuruzzoDo Gooder (Former Employee)

asked in Products (Manufacturing, Products, Engineering)

IFS - SAP integration

Has anyone ever created an integration to manage some business processes in parallel between SAP and IFS (i.e. SAP for Finance and IFS for Manufacturing/Distribution or SAP for all SCM/Finance and IFS for Manufacturing)? Thank you!

4 years ago

TDCMANIRULDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Getting the below error while updating task status

While changing the status of task, getting the below error: Row (task_task, (---)) was changed after it was selected. Reselect and try again Could you please help how to get rid of this?

4 years ago

AMPALKDo Gooder (Employee)

asked in Service (Touch Apps, MWO, MRO)

When scheduling All Parts Cost Calculation job what are the best practices ?

We encounter a situation in a Customer environment that scheduled job for ‘All Parts Cost Calculation’ creates issues due to its long running time. Customer runs this job on a site that has nearly 30k parts. For the cost set 2. and for Active part status. Both the Include Configurable Parts and Copy Estimated Mtrl. Cost From Inventory Part ticks ON. The default batch queue has been used. Please suggest any best practices known when comes to scheduling this job.

4 years ago

IFS_ShekharSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFSAPP grant access to Page

Hi, I have Install fresh build for new Application and follow all steps and instruction which is given into Help Document and it has been installed successful.But have noticed, there are some interfaces are not in Navigation e.g Supplier, Customer, Company etc, so i use to add new item and select unused interface then it showing error “You are not authorized to view the information or perform activities on this page” “User IFSAPP has not been granted access to the page frmSupplierInfo_Ext”

4 years ago

envpankamDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Failed to download the file from ftp server[login or password incorrect] in APP7.5

4 years ago

IFS_ShekharSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error during Document Attachment

Hi, I want to attache a file into Voucher Entry interface but it showing error “Bad Request” in IFS Application 9

4 years ago

Peter.BuitenhuisSidekick (Former Employee)

asked in Products (Manufacturing, Products, Engineering)

Plan Shop Orders with Labour only

It seems that IFS Apps10 only uses Machine Time when planning Manufactured Parts and Shop Orders. How should we plan Manufactured Parts (MRP) and Schedule the resulting Shop Orders with labour only? We are not using CBS or APB, just Apps10.

4 years ago

Corc22Do Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Failed to Report. Please contact your sys admin

‘Failed to retrieve Report’ Hello Community, We’ve having an issue on our test environment, receiving the ‘Failed to retrieve Report’ message (Apps 9 UDP7) when running a CR quick report. Everything fine in IFSL The database has been refreshed from Live a few months ago, but to list the numerous things we have tried with no luck. Checked reports work through Crystal. Can confirm yes Checked credentials of all sys, print, ifssys, ifsapp accounts. Can log in to all Performed a middleware reconfig Report is in the correct <HOME>Layout folder System parameters updated Host where CRWeb is installed Virtual Directory given to CRWeb services Updated logos value Checked Inetpub/wwwroot IFSCRWebSetup XML config files to ensure they are using TNS to correct DB Restarted IIS Restarted ‘All Servers’ bin files Restarted windows services Restarted Extended server Removed anything other than standard views I am using the CR_WEB_INIT\ with correct linking Using IFSPRINT as the user to c

4 years ago

jrauhSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field with Enumeration truncates at 30 characters

We have some custom fields that are truncating at 30 characters after they have been selected and saved. The enumeration drop down shows the full text value, but once saved and the screen refreshed it will re-display it showing only the first 30 characters. We are using Apps10 (upd5) on IEE. I’m opening a case with IFS, seeing if anyone else is seeing the same thing or knows about this and if a solution exists.

4 years ago

SPierpointDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error when ordering a Business Reporter report through IFS

When trying to order a Business reporter report through IFS, and then selecting ‘view executed report’, I receive an error due to the ‘file format or file extension is not valid’. Excel is trying to open an .xlsx file when the report contains macros so its saved as .xlsm. We are new to using IFS, therefore I hope there is someone more experienced out there to assist us with this error. I tried to attach the screen shots but it is erroring on this page. Thanks

4 years ago

Tim OliverDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Order split generates UNISS transactions from Parent Shop Order

We have one Shop Order that we have split (from the Shop Order Screen) which has resulted in UNISS transactions occuring, causing us grief with our data. The Shop Order has a status of “Started” and some operation lines are “Partially Reported”. I have other Shop Orders that are in the same state, but which do NOT generate UNISS transactions. Any ideas as to what is causing this? I am hoping it is a specific setting we are unaware of on the Shop Order or Inventory Part but cannot see anything.

4 years ago

KathanDo Gooder (Customer)

asked in Finance (Financials)

Problems with Business Reporting after installation of App10

We upgraded to App10 in December. After he upgrade we found that some of our reports did not work properly. We have a problem with information extracted from Customer Order lines - Business Reporting seems unable to extract the correct quantity and base price from the Customer Order line. Has anyone else had these type of issues?

4 years ago

TERKRTISidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Matrix lobby elements

Does anyone try to create a matrix lobby element? Mine are not working, despite using valid data sources. Turning on the debugger, reveals that there’s a sorting in all matrix lobby elements that I create: “order by MAX_PARTICIPANT desc”. That is disregarding the data source used. We’re on IFS10 update 3.

4 years ago

Dhanushki PahathkumbureHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Additional resource function in FSM tasks dispatch

When having an additional resource for a task (task screen > resource tab) how does that alerts the technician he has been added as an additional resource not a main responsible ? Since as it seems currently the task gets displayed to their devices in the to do list and not able to distinguish among main jobs and additional jobs? Also is there a way we could freeze the job for the additional resource until authorized to work on it?.

4 years ago

Sachith BandaraDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Does HR Matrix organization structure extends to Purchase Authorization Rules

I have the HR Matrix organization structure setup as follows. Employee A belongs to Company 101. Employee A is connected to position structure 7000 Employee B belongs to Company 102. Employee B is connected to position structure 6000 Employees in Position 7000 reports to Employees in Position 6000 Supervisor Access setup is in place The Purchase Authorization setup is as follows. Employee B is added as a Purchase Authorizer for company 101. Authorization Routing Template is created connecting both positions 6000 and 7000 PO Authorization Rule is also in place. Scenario When a PO is raised for a site connected to company 101, employee A can authorize the PO without any errors. But employee B get the following error. “The Authorizer/Acknowledger ‘B’ is not assigned to position 6000 in company 101 and she is not a superior authorizer or substitute for any of the persons assigned to position 6000” Question Does HR Matrix organization structure extends to Purchase Authorization Rules

4 years ago

khartmannDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Part Production with Customer Approved Deviation

I am curious how/if others have a working process to build/track production of parts with a customer approved deviation.

4 years ago

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