+12Dears,
In IFS Cloud. KIndly help me to understand the role of screen
In documentation if says to send mails related to password change to the user.
where all it can be used. for normal event messages we normally use mail_server in IFS Connect.
regards
Pankaj
+14Hi
This screen locates under IAM (Identity and Access Management) configuration in IFS Cloud, not under IFS Connect. That placement is the key to understanding its scope.
The SMTP Email Server Setup screen is specifically tied to the IFS IAM layer, and it handles only identity/security-related system emails, which include:
These are emails that the IAM/authentication engine (based on Keycloak in IFS Cloud) needs to send directly, they are triggered by login/security events, not by business process events inside the application.
Refer to the following article for more information on this:
How it (SMTP Email Server Setup) differs from the IFS Connect MAIL_SENDER
| SMTP Email Server Setup (IAM) | MAIL_SENDER in IFS Connect | |
|---|---|---|
| Owner | IAM / Keycloak layer | IFS Application / Connect layer |
| Triggered by | Login, password, security events | Business events (invoices, orders, etc.) |
| Used for | Password reset, expiry, MFA emails | Event actions, report emails, PDF attachments |
| Configured in | IAM Configuration screen | Solution Manager → IFS Connect → Senders |
In summary: For Apps 10 / IFS Connect-based email (event actions, report routing), you configure the MAIL_SENDER1 connector in the IFS Connect section. The SMTP Email Server Setup screen is a separate, dedicated configuration purely for IAM-driven emails like password resets and expiry notices.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.