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SMTP Email Server Setup function

  • June 8, 2026
  • 1 reply
  • 24 views

paguin
Hero (Partner)
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Dears,

In IFS Cloud. KIndly help me to understand the role of screen

SMTP Email Server Setup

In documentation if says to send mails related to password change to the user. 

where all it can be used. for normal event messages we normally use mail_server in IFS Connect. 

regards

Pankaj

1 reply

ashen_malaka_ranasinghe
Hero (Employee)
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Hi ​@paguin,

This screen locates under IAM (Identity and Access Management) configuration in IFS Cloud, not under IFS Connect. That placement is the key to understanding its scope.

The SMTP Email Server Setup screen is specifically tied to the IFS IAM layer, and it handles only identity/security-related system emails, which include:

  • Password reset / "Forgot password" emails sent to users
  • Password expiry notifications (when a user's password expires and they need to reset it)
  • Account verification emails during user onboarding
  • MFA / two-factor authentication links or codes sent to users

These are emails that the IAM/authentication engine (based on Keycloak in IFS Cloud) needs to send directly, they are triggered by login/security events, not by business process events inside the application.

Refer to the following article for more information on this:

How it (SMTP Email Server Setup) differs from the IFS Connect MAIL_SENDER

  SMTP Email Server Setup (IAM) MAIL_SENDER in IFS Connect
Owner IAM / Keycloak layer IFS Application / Connect layer
Triggered by Login, password, security events Business events (invoices, orders, etc.)
Used for Password reset, expiry, MFA emails Event actions, report emails, PDF attachments
Configured in IAM Configuration screen Solution Manager → IFS Connect → Senders

 

In summary: For Apps 10 / IFS Connect-based email (event actions, report routing), you configure the MAIL_SENDER1 connector in the IFS Connect section. The SMTP Email Server Setup screen is a separate, dedicated configuration purely for IAM-driven emails like password resets and expiry notices.