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Hi All,

I am working with an aircraft OEM and they manage different kind of rotable pools with their customers wherein customer can take a part from the rotable pool and in-return will supply the unserviceable core item to the OEM for repair.

This OEM does not carry out internal repairs and create a CRO of repair order type “external service order” to send the unserviceable core part (P1) to supplier and get it repaired. Some of the times, the supplier will perform modification to the part (P1) which leads to change of part number (P1 now becomes P2). When we receive the modified part (P2), OEM would perform Register Arrival - utilize modify receipt conditions and change the part number (P2 - ensure alternates are defined) and receive the modified part (P2) in inventory. This creates a part serial transaction for the received modified part and serial.

Now the caveat over here is, the CRO external order which was initially created for the unserviceable part P1 remains open and under the transaction tab of CRO, it shows current position of P1 as Issued and that does not allow us to change the status of CRO order to completed/closed.

Refer this screenshot of part serial
 

P1 is 028-069-106 which is sent to supplier and shows as Issued
P2 (modified part number) is 028-069-106-01 which is received from supplier shows as In Inventory
Now after P2 is received refer the CRO Repair document. Status does not allow it to change to completed. Current position shows the part as Issued.


Looking for a solution which is as per the regular MRO industry standards.

Thank you

Kunal​​​​​

Hi All,
You can disregard this question as I have created the same as Idea. 

Thank you

Kunal


You have two options I think.  Under the standard functionality you would need to include a modification which effects a change in part number into the CRO workscope/task list.  From memory I think the part number change can only be done through the use of an internal repair shop order, so the part would need to be dispositioned with an ‘External and Internal Repair’ type of repair code.  You receive the original part back in on the PO and then do the part number change as step on the internal repair shop order (this may functionality may have changed recently but I think it is still the case).

The second option is a modification that we have done for a couple of customers.  Under this scenario when you are receiving the part we allow the receipt staff to indicate that the part has been modified to new part number as part of the Modify Receipt Conditions process.  When they receive the part we then do a VIM Part Rename behind the scenes which gives you the traceability.  Most customer I work with want this type of solution because

  • They don’t want to overhead of processing the internal repair shop order after receipt of the PO; and
  • Sometime you don’t know what modifications the vendor will have done until the part comes back.  Having to include the modification task upfront is not possible in this case.

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