Hi @linjen ,
The Opportunity Score is an AI feature that predicts the likelihood of successfully closing a business opportunity. The machine learning model calculates this score by analyzing previously won and lost opportunities. It is trained on historical data, and you must train the model on your own data before using this feature.
The model evaluates all closed opportunities and analyzes a predefined set of parameters from both won and lost cases. Based on this information, it estimates how likely a new opportunity is to be won. The following parameters are considered:
Opportunity Type
Market Account
Default Language
Account Country
Estimated Days to Sign
Main Contact
Main Representative
Account
Month
Lines Count
Quantity Sum
Discount
Competitor Count
Estimated Base Value
The Business Opportunity (BO) probability value is not considered in this calculation. The score complements the probability field, as it provides a more objective estimation compared to the user’s subjective probability estimate.
The predicted score is displayed on the Business Opportunity page and in overviews. There are no specific lobbies or ready-made reports available to show the predictive score.
Best regards,
Anna