Skip to main content
Question

Update JtTask after updating JtExecutionInstance

  • May 24, 2026
  • 3 replies
  • 29 views

dfsjmarchant
Sidekick (Customer)
Forum|alt.badge.img+8

Basically, I want to update a custom field on the Work Task (JtTask) page, from the Tech Portal Work  Task Detail page. 

I notice that some fields on the JtTask are updated when you update the fields on the Work Details screen, e.g. Long Description.

How can I add the custom field that is on JtTask to be updated from the Work Task Detail (JtExecutionInstance) page?

 

We thought a workflow may be the solution, but given how the long description is updated, I wondered if there was any other way?? (Even something like, having the same custom field name on both entities… does it then map it?)

Thanks for any ideas.

3 replies

Abdul
Superhero (Partner)
Forum|alt.badge.img+20
  • Superhero (Partner)
  • May 24, 2026

Hi ​@dfsjmarchant,

Easiest way comes to mind to is to create a persistent type of custom field for JtExecutionInstance entity and read-only type field for JtTask using Work Task as the parameter.

 

Regards

Abdul Rehman


dfsjmarchant
Sidekick (Customer)
Forum|alt.badge.img+8
  • Author
  • Sidekick (Customer)
  • May 26, 2026

Ok, thanks. But I want it to be updatable from both places. I’m going to investigate a workflow to do it.

 


Abdul
Superhero (Partner)
Forum|alt.badge.img+20
  • Superhero (Partner)
  • May 26, 2026

Hi ​@dfsjmarchant,

Are you trying to add custom attributes for B2B portal? 

I have a requirement to add an attribute (Remarks) for Work Task Steps, however, B2B portal does not allow to edit any attribute whether standard or custom.