Skip to main content
Question

Using SRM-CRM Module

  • October 20, 2025
  • 1 reply
  • 86 views

How do I begin implementing this or find out how to get training?  These features are being underutilized, and I don’t even know where to begin.

1 reply

KethakaG
Superhero (Employee)
Forum|alt.badge.img+14
  • Superhero (Employee)
  • October 21, 2025

Hi ​@Darlene Lanners ,

This post contains an overview document on CRM and SRM for Apps 10. That document is an old one, but it contains valuable details on CRM & SRM.

Additionally, you can take up CRM & SRM related courses offered by IFS Academy and refer IFS Documentation using the link: https://docs.ifs.com/

Regards,
Kethaka