Existing API to send email + attachment

Hi Anthony,
I’m not sure if there’s a direct API that does all of that, but you could do it through a MACRO call via an API, the mobile app does something similar currently by calling the SERVICEORDERREPORTWSIGNATUREEMAIL macro (this macro basically generates the report, saves it off as a .pdf file, then sends out an e-mail with that .pdf file as an attachment on it), so you can probably clone this macro and just change the logic a bit so that it adds your attachment instead of creating the report:

<root xmlns:dt="urn:schemas-microsoft-com:datatypes" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://astea.com.schema.bc.Service_Order">
  <session email="" alias="">
    <state bc_name="Service_Order">
      <action name="declare">
        <attribute dtype="string" in_var="" out_var="" name="strOrderID" value="" operator="=" />
      </action>
      <action name="getdescrex">
        <attribute in_var="" out_var="strOrderID" entity_name="service_order" key_name="surrogate_order_id" element_name="order_id" key_value="SV2604181042@@1" default_value="SV2604181042@@1" />
      </action>
      <action name="execmacro">
        <attribute bo_name="main" macro_name="SERVICEORDERREPORTWSIGNATUREEMAIL" />
        <attribute dtype="string" in_var="strOrderID" value="in_var" />
        <attribute dtype="array" in_var="" value="reid.gilbert@ifs.com" />
        <attribute dtype="array" in_var="" value="" />
        <attribute dtype="array" in_var="" value="" />
        <attribute dtype="string" in_var="" value="donotreply@MyCompany.com" />
        <attribute dtype="string" in_var="" value="Service Order Report: SV2604181042@@1" />
        <attribute dtype="string" in_var="" value="Dear customer, please find attached the Service Order Report for Work Order: SV2604181042@@1." />
        <attribute dtype="string" in_var="" value="FX_Service_Order_Report" />
        <attribute dtype="string" in_var="" value="cd0eefdf-f766-834d-35e9-818addb2deca" />
      </action>
    </state>
  </session>
</root>

Thanks,
Reid

The documentation is available; if you need any information, you can contact me by email

I gave it a quick scan, but I don’t think that’s going to help them accomplish this request within the Alliance application.
Thanks,
Reid

Hi ​@Reid Gilbert 

Thanks Reid for your help.

We know this API (see below)
 

<!--
API Description: This API Sends an email with attachment
Each pattern surrounded by {} needs to be replaced with an actual value. 
For more information on the Astea API syntax see topic API Language in the User Guides –> Integration Guide
-->

<root xmlns:dt="urn:schemas-microsoft-com:datatypes">
<session email="" alias="">
<state bc_name="communication">
<action name="execmacro">
<attribute bo_name="main" macro_name="NewWithParams" />
<macro_params>
<columns>
<value>cc_type</value>
<value>cc_email_to</value>
<value>cc_email_subject</value>
<value>cc_email_body</value>
<value>cc_temp_directory_name</value>
</columns>
<values>
<value dtype="string">email</value>
<value dtype="string">{Your Email Address}</value>
<value dtype="string">subject</value>
<value dtype="string">{Email Subject}</value>
<value dtype="string">{The Directory Name in the Shared  Location on  The APP Server where the file exists}</value>
</values>
</macro_params>
</action>
<action name="execmacro">
<attribute bo_name="main" macro_name="ComSendMessage" />
<attribute dtype="array" in_var="" value="{The Full path  of the file}" />
</action>
</state>
</session>
</root>


We want something like that, BUT With an attachment ID, because we don't want to use the attachment path for security reasons 

Do you know a way to avoid the path of attachment in the API and to use the ID of the attachment ?

Thanks and Regards
anthony