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Question

Alliance mobile Edge SSO

  • October 23, 2025
  • 1 reply
  • 39 views
C
Hero (Partner)
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Hello

For a customer has implemen the SSO for back office user and mobile user on 15.4SU11. For back office user everyhting is working fine but with Mobile Edge we have the following error message in the copy screen below. Do you have an idea what could be the cause ? 

thanks for your feedback

Christophe

 

    1 reply

    Reid Gilbert
    Superhero (Employee)
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    • Reid Gilbert
    • Superhero (Employee)
    • October 23, 2025

    Hi Christophe,
    Check the settings in your clients.json file (in the Program Files\Astea Alliance 15.0\Astea.Identity.Server\Astea.Identity.Server folder).  It looks like you’re missing the callback.html and endession.html entries for your custom mobile URL from the error message being displayed above).  Try adding an entry in the redirectUris and PostLogoutRedirectUris section for your custom URL and then do an IISRESET afterwards and see if that resolves the issue.
    Thanks,
    Reid

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