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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

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lopespetroHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

numeric or value error: character string buffer too small

Hi All.Does anyone know if there is a fix for this case?In APPS10 UPD17, using mobile Aurena apps MWO Maintenance, I’m getting this error as the user sign in eform.All of the other answers sync but the SIGNATURE no.My event is based on the SIGNATURE answer.This happens for a couple of users. I think maybe is the size of the signature that They do. ORA-20105: FndEventAction.EVENT_ACTION_ERROR: The Event Action "Execute Online SQL" on "C_MOBILE_NAO_CONFORM" has failed. Please contact your System Administrator to manage the Event Actions. ORA-06502: PL/SQL: numeric or value error: character string buffer too smallORA-06512: at "IFSPET.ERROR_SYS", line 140ORA-06512: at "IFSPET.ERROR_SYS", line 341ORA-06512: at "IFSPET.FND_EVENT_ACTION_API", line 2195ORA-06512: at "IFSPET.FND_EVENT_ACTION_API", line 2201ORA-06512: at "IFSPET.EVENT_SYS", line 200ORA-06512: at "IFSPET.EVENT_SYS", line 200ORA-06512: at "IFSPET.C_MOBILE_NAO_CONFORM_EVU", line 28ORA-04088: error during execution of trigger 'IFSP

M_P_SDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Having dynamic filename in migration jobs

I’m trying to make a migration job where the filename should be in the format of: ‘A12 2021 Voucher.csv’So the format is like this: A[MM] [YYYY] Voucher.csvI did try to change the dateformat to ‘MM YYYY’ and use &DATF, but then the dateformat is changed for the lines inside the file as well. This is not something I would like to do. Anyone any suggestions on how to make the filename as described without changing the dateformat inside the file lines?

Adam MazurczakHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Business Reporter issue

Hi BR experts,Could you please advise me on the following issue?When the customer orders the BR report(using their credentials), they get an empty report.But when I order the same report (using my credentials) I get the report with data.To be honest, I'm not sure if it's related to the user credentials or rather to the local settings.I tried to reproduce this issue using my credentials, but I couldn't do it until I turned on the debugger.When I turned it on, I received an empty report.Have you ever encountered an issue like this?Do you have any suggestions how to solve it, I mean how to ensure that when the customer orders a report using their credentials, they receive a report with data.I would be grateful for your assistance.Best regards,Adam

Alexis.SDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

How to use an API method to update the value of a column based on values from other columns from an external file?

Hi,I’m looking at creating an external file template to import project misc. parts demand. I’d like to be able to enter a date that would then update the field ‘Required Date’.The value for this field is fetched (it’s a proper column in the logical unit), below is the SQL column detail:NVL(&AO.PROJECT_MISC_PROCUREMENT_API.Calculate_Required_Date(PROJECT_ID,ACTIVITY_SEQ,&AO.ACTIVITY_API.Get_Early_Finish(ACTIVITY_SEQ),OFFSET),&AO.ACTIVITY_API.Get_Early_Finish(ACTIVITY_SEQ)). I’ve created the external file template and I have added a field/column called ‘Require_Date’Columns 2 to 7 are mandatory.Without anything else, the template works but (obviously) the date keyed in in that column is not taken into account to update either ‘Required Date’ or ‘Offset’ - but this is something I’d like to happen.I’ve looked at using either detail functions or calling an API After Unpack (calling PROJECT_MISC_PROCUREMENT_API.Caclculate_Offset; with the following details PROJECT_MISC_PROCUREMEN

carlbDo Gooder (Customer)

asked in Document Management (DocMan)

Object connection transformations not working for configured work guidelines

DocReferenceObject Object connection transformations are not working for routing operation work guidelines to shop order operation work guidelines when the routing work guidelines have configuration work guideline rules.If the shop order is manually updated using the Configuration>Updated Materials and Operations action from the RMB context menu of the shop orders screen, then the transformation will work, and display the documents as expected. This Object transformation works fine when no configuration rules exist on the routing operation work guidelines.

mghaDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Change default option on drop down list.

At Shop Floor Workbench, the shop order is running, we want to interrupt it, we go to Stop Production, Can we change the default to Ideally, we could assign a default option for the most used interruption cause too.Could we adjust the defaults? Operators 😤 “2 vs 6 clicks, need to run the machine” and they are right. Thank you in advance, 😀

screasonDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

IFS Cloud - Freeze column sort

IFS Cloud user. How do I freeze the sort of the Purchase Order Lines so the most recent is at the top?This screen does not have a “created time” column and when I return to it the column is forzen but the date is not the most recent.

M_SiemDo Gooder (Customer)

asked in Supply Chain

Part Types

Simple question………What is the difference between the part types purchased & purchased (raw) and in what context would each be used?

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

Hello,For one of our Remote IFS Cloud 23R2 Customers, we are trying to setup SMB storage. The SMB share was created by the Customer’s IT team and we are trying to configure the parameters in the ifscloud-values.yaml file by following the guide. ( https://docs.ifs.com/techdocs/23r2/070_remote_deploy/400_installation_options/120_file_storage_for_remote/122_installation_guide/#activating_file_storage_service) The MTinstaller is successful but the ifs-file-storage pod is stuck at Init State. Values on Config file Anyone who have experienced this issue before?Thanks, Nishanth

TLSAMYSLIWDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

payment schedule for purchase order

How can I define the date of payment for payment schedule to purchase order?thery is the field “due date” but it cannot be editedIf you register a purchase order with an advance payment plan (you will not pay one advance payment at once), such a solution seems necessary

Adam MazurczakHero (Employee)

asked in Insights (Business Reporter and Analysis Models, EOI)

Empty BR report

Hi BR experts,I'm preparing a report in Business Reporter, and I've encountered an issue. When the customer orders the report, they receive an empty one, but when I order the same report, I receive a report with data.I tried to recreate this issue, but I couldn't do it until I turned on the debugger.When I turned it on, I received an empty report.Have you ever encountered an issue like this?Do you have any suggestions how to solve it, I mean how to ensure that when the customer orders a report using their credentials, they receive a report with data.I would be grateful for your assistance.Best regards,Adam

DannySidekick (Customer)

asked in Finance (Financials)

Posting Control - Correction to Voucher?

Is it possible to correct postings where the posting control was incorrectly assigned to the wrong account?The vouchers have been created. PRJC4 was going to the wrong account code in our scenario

BETDANBDo Gooder (Customer)

asked in Upgrades & Updates

Is there a roadmap past 24R1

We were told that there would be a 2 year roadmap or at least a statement of intent made available for review.Over time this seems to have dropped to a ‘roadmap’ covering the actual release and the next one.The last one I can find covers 23R2 and 24R1, how can I find what is due 24R2, 25R1&2 and ideally 26R1?

meshfemiSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Failed Transaction: Assignment Start/Work Start cannot be later than Assignment Finish/Work Finish.

Hi Community,Why will MMO triggered this kind pf failed Transactions even though the start work is not later than finish work as shown in the screenshot below? Thanks for your input. Mesh

Chamath KuruppuarachchiHero (Partner)

asked in Document Management (DocMan)

Document Class Access based on the Companies or Sites

Hello I am looking for a possible option for below concern.I have a customer who is looking to move to doc man from a third party tool.Lets say this customer has 2 companies, and both companies use the same document class. For example document class 100.Customer wants to restrict the document access based on the users in the companies. Lets say Company A users shouldn’t be able to view the documents Related to Company B users even all of them using the same document class.I know we can restrict the access based on the document class, is there any other method? Thanks,Chamath

SDNDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Automatic Scheduling in IFS CLOUD with PSO

Hi all,IFS Cloud/PSOI was wondering what are the configurations/basic data to Schedule automatically with PSO in IFS CLOUD.Are there any committ rules on IFS CLOUD as well? Currently the flow I am running is as follows:1. Creation of Request creation and subsequent task2. Task allocation thanks to PSO3. Dispatch clicking button "assign" to validate/modify PSO scheduling on DC Console4. Dispatch clicking "Transfer to Mobile" to send it to the resource on the mobile 5. The flow continues in the standard way thanks to the MWO Service. Is there any way to automatically validate the scheduling done by the PSO without the Dispatcher clicking Assign on every task (ex: the night before/after every hour)? I was thinking Commit rules or a Job?From my tests, Assign is important to generate the Work Assigment and to allow the "Complete" status on the MWO to update the status from Work Start to Work Done. Am I doing something wrong?

eqbstalSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Changes are not done via OData call

A customer of ours is working on an interface between their bespoke HR system and IFS. They have the insert of new employees from their system into IFS up and running. However when a change is done for first or last name of the person (the employee), the response is good (status 200 received), but it can't be seen in the employee file in IFS Cloud.Request is: Involved fields that should change: Although response seems good, customer doesn't see it (also not after refresh of screen).Anybody that encountered this as well (here or with another svc)?

BGunnDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Templates to create Service Requests in Cloud

In Apps 10, we are able to create new Service Requests from a Template. Cloud 23R2 doesn’t have this functionality. Is it in the pipeline for a future release or is there another way to achieve the same, thanks

lstanczykDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA IFS Failure Event - Customize the message from variable

I am working with BPA for validation purposes. To show a message I am using the IFS Failure Event (Validation Failure End Event) which is documented here: IFS Failure Event (Validation Failure End Event)My goal is to display a message from a variable. In my BPA I have a script task that sets a message variable like so: I connected it directly to the IFS Failure and set the message to be ${errorMessage}: When this BPA runs the message never substitutes the variable: Any ideas?

MaheeshaKDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to change the activity availabilities

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?

KatieSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Auto Report Operations - Over Reporting Functionality

Hi All, I’ve come across some unexpected behaviour when I over report on a shop order. I’m on Cloud R23R1. In my scenario, I do not know the exact qty for the shop order, so I capacity plan using a best estimate. If production goes well, there is a possibility I may need to over-report. I am receiving in the finished product 1 at a time and backflushing the material & auto reporting the operations. The material side works well, as I’ve ticked the “issue overreported Qty” on the components. On the operations, Over Reporting is set to “Allowed”. On the site settings I have Auto Close Shop Orders set to off. However if I have a Shop order for 10, as soon as I receive in the 10th part, while the Shop Order stays open, the operations on the Shop Order get automatically closed. When I receive in the 11th Part, the part is received & the additional material is issued, but no operation reports/transactions are created. There’s no warning message when I click receive and select auto r

audreySDo Gooder (Partner)

posted in Supply Chain

Use default buyer supplier ( Purchase Requisition )

Hello,I'm on cloud environment 23R1Can you tell me if this checkbox works for you because I can't group several DA lines on a CA with the buyer in the supplier file. This is the button in question when the DA is transformed into a CA Thank you for your help

wilmichelleDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Instant Invoice Multiple Tax Lines breakdown

We are running Apps10 UPD16.When we have multiple tax lines on the instant invoice:When printing the Instant Invoice, there is only one tax line lumping all 3 lines above together.Our customer requires a breakdown of all of the tax lines. Is it possible to print all of the tax lines on the Instant Invoice report without having to modify and make a new layout? Thanks, Michelle

PatanmDo Gooder (Customer)

asked in Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

Hi ,We are trying to confirm a planned shipment date for one customer order with a date in 2026 but the system will not allow us to go past 31/12/2025. I have set up the accounting periods and all of the vouchers for 2026 but this has not resolved the issue.The planned ship date does not seem to exceed 31/12/25. I am trying to add lines beyond this date.Can you pls explain why.Regards,Patan M.

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

manually create a picking list

Community, is it possible to create a picking list(SO or CO) manually? or upload with an excel sheet? Thank you.

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