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Q&A Discussion of IFS Products for our IFS Employees, Partners and Customers

13303 Topics

S
Do Gooder (Customer)
sinybDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Schedule Status in FSM

Hi,Using FSM6U13, PSO 6.7.0.30We are currently having some issues understanding the schedule status in FSM. On the task, as my understanding, the scheduling status should be changed based on the status in PSO. However, we are currently experiencing a lot of the tasks that are open have no scheduling status in the task table. Is there any smart way to troubleshoot this particular issue?

4
S
Superhero (Employee)
19 hours ago
S
Do Gooder (Customer)
sinybDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Extend "End of scheduling window" in PSO

Hi,Using PSO 6.7.0.30.We are trying to extend the scheduling window in our Gantt view.This is marked in PSO as a vertical blue line, but we have not found any parameter to extend this window. Where is the possibility to configure this?

1
S
Superhero (Employee)
19 hours ago
M
Do Gooder (Customer)
marferDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

RWC Text Translations not found in Text Translations window or Database

This is for IFS Apps 10.Strangely, there are no records if you search for Main Type RWC from Text Translations window in IEE and also in the database tables. If I export RWC language files (Export All - Core - RWC - All modules - English + other languages selected) => I get 0 files exported.The lng files in the build home have the entries as usual and the application translates well to mainly used languages.Note: Cannot even see any entry (with no other filter) having PATH like %frm% or %col% or %tbw% or %dlg% The following are the only main types I can see in the database and client. (logged in with IFSAPP) same in our TEST and PROD environments.Any idea what might be wrong? TIA

4
M
Do Gooder (Customer)
19 hours ago
C
Do Gooder (Customer)
Calibration GuyDo Gooder (Customer)
asked in Document Management (DocMan)

Is there a default or otherwise included 365 day calendar in IFS?

Hi Guys, Ok, I’m back again with a simple question: Does IFS come with an included 365 day calendar? My calibrations are mostly done by outside vendors who use a 365 day calendar.Example: if the calibrate something on 4/23/2022 (Saturday), then it will be due on 4/23/2023 (Sunday). But the calendar my company uses, skips Sundays and holidays, so IFS shows this gauge due on 4/24/2023 - This will NOT make my auditors happy. So, I’m wondering if IFS has an existing calendar, a 365 day calendar, that i could use? Thanks very much for your assistance, Calibration Guy.

4
L
Sidekick (Customer)
20 hours ago
R
Superhero (Partner)
RutJWhalenSuperhero (Partner)
asked in Service (Touch Apps, MWO, MRO)

Work Order error File format is not valid message

We have a work order that has been created and the user has added a sticky note.   When the user finally went to Prepare the work order they received the message File format is not valid…. I went into the work order and the work order opens, displays the sticky note and then displays the File format is not valid message.. Clicking Close just loops the message and end up having to kill the session as I couldn’t leave the page. Any ideas why this would. Also why file type is a sticky message.  

3
A
Do Gooder (Partner)
20 hours ago
S
Do Gooder (Customer)
Stuartb1978Do Gooder (Customer)
asked in Warehouse Data Collection (WaDaCo)

Can you see material reqs on the handheld?

Mateiral reqs arent showing as transport tasks. The staff want to see this separately, is there a way?

5
M
Do Gooder
21 hours ago
CUCSOLUTIONS
Sidekick (Customer)
CUCSOLUTIONSSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)

User IFSMOBILITY has not been granted access to activity UplinkServices

I recently moved the MWS from an old server to a new server and am seeing this error message in the TASTRACE fileUser IFSMOBILITY has not been granted access to activity UplinkServicesFailed to register Downlink Url 'https://ifstasdev.cpk.chpk.com/' with 'https://dvsappifs01.cpk.chpk.com:58080/' running as 'IFSMOBILITY'Unexpected error while calling server method UplinkServices/RegisterUplinkURL(Where does this server method exist and is there a config file associated?)I have verified IFSMOBILITY is granted FND_TOUCHAPPS_CONFIG permission set.** FYI - we just moved our current Oracle 12c db to a new oracle 19c db using export/import methodology - not sure if anything needs to be done to grant this access from a db perspective with Oracle 19C.Where can I begin to look for why this issue may be occurring.We are running APPS9 UD17 with mWO 2.8 & 2.14I have tried running both mWO 2.8 and 2.14 - both give the same error on TAS.I am wondering do I need to rerun the TAS installer to re-re

2
CUCSOLUTIONS
Sidekick (Customer)
21 hours ago
P
Do Gooder (Partner)
ProShiraADo Gooder (Partner)
asked in Supply Chain

No CO lines in Inventory part availability planning window's Availability Check and All Tabs.

Newly created Customer Order lines are not getting displayed in the “Inventory Part Availability Planning window” of "All" tab view for supply code of “Int Purch Dir” alone in both Availability Check and All tabs.But the CO lines created with supply code of Invent order are getting displayed in both Availability Check and All tabs of “Inventory Part Availability Planning window”.The customer order is in released status.So kindly suggest on it.Thank you in advance. RegardsShiraj

1
P
Do Gooder (Partner)
21 hours ago
S
Sidekick (Partner)
Siva Ganesh MSidekick (Partner)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Excel Migration tool for Bulk Upload of Project Time registration in IFS V10 UPD7

Hi,I am trying to configure a Excel Migration tool to bulk upload Project Time registration using the method Project_transaction_api.New__. I am getting an error ‘ORA-20124: Error.NULLVALUE: Field [SALES_AMOUNT] is mandatory for Project Transaction and requires a value.’When i tried to manually enter in the Project Time Registration screen and debugged, the same api is being called and the record is saved successfully.But the same API is called in the fnd Migration job, the ORA-20124 error is coming.Can someone help.Thanks in Advance. Siva Ganesh M    

1
E
Do Gooder (Employee)
22 hours ago
R
Do Gooder (Customer)
rifasrajaDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PM Setting start date is not matching with Planned date in maintenance Plan

I am wondering why sometimes the PM setting start date is not matching with planned date in maintenance plan.I think something went wrong on the specific PM line because others PM line in same contract created correctly.Any help would be greatly appreciated.Thanks,   

2
R
Do Gooder (Customer)
22 hours ago
M
Do Gooder
mkusekDo Gooder
posted in Supply Chain

Consignment Stock Consumption while executing Transport Task

Are you aware of any config/system parameter which could trigger Consignment Stock consumption when transport task line is executed?There is functional gap or ...lack of consistency in IFS.  When stock (ownership = Consignment) is moved from original location to new location by ‘Move Inventory Part’ functionality, pop-up window appears with information “Do you want to consume consignment stock when moving to location [location_no]”. The same action could be set for WADACO version of Move inventory Part process - MOVE_PART and Data Item ID CONSUME_CONSIGMENT.Although, when part is moved by a transport task such possibility doesn’t exist.looking fwd any comments/ideas.

0
M
Do Gooder
22 hours ago
I
Sidekick (Customer)
ikerarriSidekick (Customer)
asked in Products (Manufacturing, Products, Engineering)

Structure revision: autofill of phase-out on previous revision and phase-in on new revision

 When we create a new Structure Revision, IFS automaticaly asigns a phase-out date (“yesterday”) to the previous revision, while stamping a phase-in date (“today”) to the new revision. This seems practical but has some drawbacks:The new revision is born as “Tentative”, as we plan to make changes on it. That is why we are making a revision ;-)If the new revision is not finished in the same working day and set to “Buildable”, if it remains as work-in-progress for a while (“Tentative”), and MRP is run meanwhile,  the Part we are revising is found to have “Not Buildable” revision. And MRP considers there are no components for that part in the structure and triggers a lot of order cancellations as the materials are no longer required.  In my view, a more logical approach would be to set the Phase-out of the previous revision and Phase-in of the current revision when changing the status of the structure revision from Tentative to Buildable. That is, dates are stamped when there is a new revi

2
I
Sidekick (Customer)
22 hours ago
tharindukshan
Sidekick (Employee)
tharindukshanSidekick (Employee)
asked in Finance (Financials)

Client not found in IFS Business Reporter

Hi,Any clue for this? 🤔 Regards,Tharindu

6
tharindukshan
Sidekick (Employee)
22 hours ago
M
Hero (Partner)
MitDenukNHero (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Scan It for IFS Applications 10 keeps stopping

Hi All,Earlier we were unable to connect to the customer portal.server name is stal01 but config was set to stas01 for some reason and once we add this stas01 to DNS manager, we were able to connect to the IFS TAS customer portal successfully.But now we are having an issue when trying to login to the android device as below.What should we check to fix this issue.Kindly advice me.Thank you in advance. 

9
M
Hero (Partner)
22 hours ago
InfFilipV
Sidekick (Partner)
InfFilipVSidekick (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena - execution of client side application

HI,is there any way how to execute client-side application? Is possible to use Aurena Agent to achieve this?E.g.: Prepare XML file in DB, save on client and provide it to client side application. BR

1
InfFilipV
Sidekick (Partner)
22 hours ago
T
Do Gooder (Customer)
TSPPRICHDo Gooder (Customer)
asked in HCM (Human Capital Management, Payroll)

Many duplicate lines in Aurena Graphical Org Structure - Assigned Employees Tab

We have a matrix organisation structure and have recently moved to Aurena from IEE  (Apps 10 UPD 12.)When we look at the assigned employees tab of the Org Unit we see multiple duplicate lines of the first employee.I scroll down and clicked “More” twice and still the first employee - so 72 rows at this point.Has anyone seen this before?I’ve raised a ticket but it renders this screen unusable for the HR team who have to revert to IEE. 

0
T
Do Gooder (Customer)
22 hours ago
J
Do Gooder (Customer)
jghallDo Gooder (Customer)
asked in Finance (Financials)

Write-off Code LOV Availability

Finance user in Apps9 is attempting to enter a negative customer offset and would like the Write-off Code list of values to be available when entering. Currently that list of values only appears when the amount is a positive offset. Only work around we have found is to create an instant invoice for the positive amount and then enter that offset against it. Does anyone know of a way to configure that Write-off codes to appear with negative offsets?   

3
Ralph Gericke
Do Gooder (Employee)
23 hours ago
H
Hero (Customer)
Hans AndersenHero (Customer)
asked in Finance (Financials)

Add a charge to every customer invoice

Hi all,We have some customers where a charge (E.g. 1 eur) has to be added to every invoice.What is the procedure for this? IFS 10.10

2
H
Hero (Customer)
23 hours ago
G
Do Gooder (Partner)
gopeDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)

Why two Clear Settings button?

Why two of them in the client? 

0
G
Do Gooder (Partner)
23 hours ago
D
Do Gooder (Partner)
DarshiGDo Gooder (Partner)
asked in Finance (Financials)

Project Capitalizing

Dear Experts, Appreciate it if any one of you guide me the steps that I need to follow capitalize a project.i.e. Creation of project and transfer to a object soon  after completion of the project for a particular  fixed asset. Thank you.

4
Ralph Gericke
Do Gooder (Employee)
23 hours ago
R
Do Gooder (Partner)
RajKDo Gooder (Partner)
asked in Finance (Financials)

IFS localization for Portugal in Apps9

Dear All,Any idea, do we have a localization pack available for Portugal in Apps9, if so whom should we approach for getting it? ThanksRaj

2
R
Do Gooder (Partner)
1 day ago
M
Do Gooder (Customer)
m100203Do Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

lobby

 Elementary design is a part of FSM, inside the designer we have written some query and the condition is not giving the result, we need resolution from community.

3
O
Sidekick (Customer)
1 day ago
M
Do Gooder (Customer)
mauricioavilaDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)

Single lot requirements on Product Structures

Does IFS have a way to list Single Lot requirements on Product Structures? We currently machine parts that require a single lot of material to be used for the full order.  Is there a way to capture that requirement?  

1
Björn Hultgren
Hero (Employee)
1 day ago
AveTonitM
Sidekick (Partner)
AveTonitMSidekick (Partner)
posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud, debug PL/SQL details

Hi,IFS EE client had a debugger console with capability to trace database level. Meaning that the PL/SQL trace showed what methods and packages were used in background and it told developers easily what DB procedure or function caused a error. It could also be utilized when developing data migrations and one needed to see what procedure is needed for migrating data through standard APIs. How is this done in IFS Cloud? IFS Cloud client has a debug console but it shows only rest API level (call/response) and doesn’t show what PL/SQL methods are actually executed when storing data or when some error is raised in the client. 

1
D
Hero (Employee)
1 day ago
JuniSihombing
Sidekick (Customer)
JuniSihombingSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Refresh Cache/Refresh Cache Full throws error: Incorrect syntax near 'EN'

Hi,on our DEV, when running refresh cache or refresh cache full we often get error: The following system level exception was generated by the application: Incorrect syntax near 'EN'.Contact your system administrator for assistance. The server log or event log may contain more details about the error. After executing the refresh cache for several times the error doesn’t appear.  And the next refresh cache, the error reappears.Any idea what causing the error? -- server log showed info like this:Timestamp: 2022-05-20T11:57:08.1490252+00:00Message: SQL Server Exception: number=102: Incorrect syntax near 'EN'.Machine: DW1MDWK0000AUApp Domain: /LM/W3SVC/1251523880/ROOT-1-132968143322143582ProcessId: 10176Process Name: w3wpThread Name: ServiceRequest_456Timestamp: 2022-05-20T11:57:08.1802774+00:00Message: SQL Server exception (102:Incorrect syntax near 'EN'.) executing following SQL:SELECT MESSAGE_ID, LOCALE_CODE, MESSAGE_TYPE, MESSAGE_TEXT from metrix_message_def_view where LOCALE_CODE in ('

6
JuniSihombing
Sidekick (Customer)
1 day ago

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