IFS Solutions

27281 Topics

sskrobkDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Best way to understand API changes between releases or specific releases?

I’m looking for the best way to for example understand the API changes between 23R1 and 23R2. The obvious answer is to deploy 23R2 to build place and then compare the OpenAPI spec between that and one of our other environments on 23R1.Is there a better approach or something captured that helps customers understand the potential impacts to upgrading at a technical level? Thanks,Robert

6 minutes ago

AnGoDo Gooder (Partner)

asked in HCM (Human Capital Management, Payroll)

Deductions and Additions Travel Request

Good evening. I have defined Allowances in the Expense Rule window. They are calculated and shown on the Travel Request Option under Expenses and Allowances. However - when I select Deductions and Additions, I get the message “The Travel does not generate any allowances”. What could be the reason for this/how can I resolve this? Many thanks.

1 hour ago

mmossSidekick (Customer)

asked in Distribution (CRM, Commerce)

Print Pick List (Shipments)

Hi All, Is there anyway to print the pdf from the Print Pick List screen. There is a prompt to “print” the pick list but it just executes the report creation. How can we enable the print prompt from this screen like the other pages in Aurena.

1 hour ago

AleMotaDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Lov filter working odd

Hi!, im having a really weird problem with filtering a Lov in aurena, i have this configuration but when i select certain fields for the Ar_Action that should populate the Cf_Ar_Action_Id, the resulting lov is empty As you can see the lookup field is empty and the Cf_Ar_Action_Id column is hidden, however, if i make the Cf_Ar_Action_Id column visible, the lookup field will work as intended That is the only thing i need to change in order to make it work for those options that are not showing values on the lov.This is the configuration of the Cf_Ar_Action_Id field in IEE It really doesnt make sense that solution because some Ar_Actions work with the field hidden and some others dont, im pretty sure im missing something so if you have any idea or could point me in the right direction i would appreciate it.Thanks in advance

1 hour ago

HoiLakshGSidekick (Partner)

asked in Supply Chain

Execute Order Change Online

Hi All, In site → Sales & Procurements → Message Defaults tab, there is an option called “Execute Order Change Online” tick to select. Can someone provide the detailed explanation on this field (more context than IFS Help) including the impact for intersite flow when it is enabled? Thanks in advance.

2 hours ago

JuniSihombingHero (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Setup table relationships for lookup

Hi all,anyone has an idea how to setup table relationships for PART_NEED.PLACE_ID_FROM lookup in DebriefPartNeeds. The lookup should show:place.place_idplace.namelocation.locationlocation.description the filter should be:PERSON_PLACE.place_relationship like 'C_ORDER_FROM%' How to setup the connection of PERSON_PLACE to PERSON AND LOCATION? The lookup in PART_NEED.PLACE_ID_FROM should show these 2 places/locations (in the box) This is the setup I have done. This PERSON_PLACE and LOCATION relation maybe wrong. :-)How to setup the correct one? The filter: Cheers,~Juni

2 hours ago

waled.alhajjDo Gooder (Customer)

asked in Contact Centre (CE)

IFS Applications 10 - update 10

Hi,We are currently utilizing IFS Application 10, update 10.Could you please provide me with the latest update date for this version? Do we anticipate needing to upgrade this version during 2024?

2 hours ago

mehdi.chouachouaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Possibility to change datatype date to string when defining a filter in worfklow designer?

Hi everyone CONTEXTim currently completing a workflow when creating a new customer order where customer and the date_entered are the same, this will show a notification that order(s) already exist with the same date_entered! (read: this is said to give some context) When starting with a service task with READ operation, i want to define the filter with two keys by looking up the value in Camunda language(7.1) THE ISSUEthe query builder doesnt give us the right to change the datatype date to a string. This is needed as i want to look up the value by using camunda language (see picture). Is there a solution without using parameters in the worfklow designer kr

2 hours ago

AmayaKDo Gooder (Partner)

asked in Assets (Asset Management)

Cost code on work task for maintenance purchase requestion

We have a scenario at a customer who wants to record WIP for work task transactions. Everything works as expected using cost code rules. The only issue that we are facing is that the maintenance purchase requisition which invokes M91, M92 and M93. We understand that when the invoice is matched TP3 overtakes M93, but the issue is if all other transactions are going to WIP when transacted but the MPR costs are not going to WIP for M91 since the control type is not available on M91. This issue is related to work orders not connected to projects, since projects has the GP3 functionality but the work task does not have another posting control that we can find. Has anyone faced this issue and if so how did you resolve it?See below example. Issue- Work task cost code rule is not applied for external purchases in work order (maintenance purchase requisitions). Test steps- Define below work task cost code. WIP code and a cost code. Define below work task code Rules Define posting contr

2 hours ago

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

IFS DOCMAN FSS question

Hi,We are in middle of upgrading from Apps 9 (IFS Hosted) to Cloud 23R1 (IFS Hosted) and exploring migrating documents from database to FSS repository in IFS Cloud.While the transfer documents process is working as expected, we have few questions on how this will impact the next Upgrade iterations.Let’s assume, we create a FSS repository IFS_FSS_IT1 for Iteration 1 and migrate all documents from Database → IFS_FSS_IT1.For the next upgrade iteration can we create another FSS repository IFS_FSS_IT2 and migrate documents again and will this overwrite/affect files in IFS_FSS_IT1?The same question can be raised for creating separate storage repositories for each of the three Use Place instances - CFG, UAT & PRD, so they have separate FSS repositories?

3 hours ago

SMcLeesSidekick (Customer)

asked in Finance (Financials)

Payment Methods - Customer repayment

Trying to test Customer Repayment process for some credit balances that occur with some of our customers.I have a payment method set up that I use for the Direct Debit order, and I would like the posting to be the same for repayments (bank, GL Code etc). How can I attach a new (or the current one already set up) payment method to Customer Repayments?

3 hours ago

PMGannonSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Object Properties in IFS Cloud

Does documentation for System Definitions > Object Properties exist?

3 hours ago

chayma.lajnefDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

I can't find my functional objects in the MWO Application

HelloHow can I display the functional/serial objects in the MWO application? Is there a specific setting for this

3 hours ago

Aravinda.PrSidekick (Employee)

asked in Document Management (DocMan)

Error in viewing/ downloading document when Archiving Active in B2B Portal

Hi all 😊,The customer has a problem with viewing/ downloading Archived attachments in APP10 Aurena B2B Portal.Create Request Order Quotation and attach a document(drag and drop).Right Click and go to Document Revision VAP-DMS Data tab and Set the Archive ID Active.Set the status to Approve and Release.The Background job is executed perfectly without errors.Navigate to B2B portal, Request Order Quotation Lobby and when attempting to view/ download the document, an error displays and the requirement is not allowed.When checked the Debug Info, the following error is shown.But when the Archiving Active is turned off for another example, the Document can be viewed/ downloaded in B2B portal perfectly.I wonder whether, there is a customized extension is available in this environment. Because we cannot test in our environment since Archiving Active (VAP-DMS Data tab) is not available.Any idea on how to fix this issue is highly appreciated. Thank You 😊

4 hours ago

Narsing RaoDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Unable to Export Report.

Dears, We are trying to export report, the below exception is noticed from server logs.Timestamp: 2024-04-15T16:53:37.8919881+03:00Message: PrintReportManager.CreateSSRReportPDF: Generation of Temp File failed with error: An error occurred during local report processing.Machine: SCDVWFSM10App Domain: /LM/W3SVC/1/ROOT/FSMUAT2-1-133573793046542474ProcessId: 2920Process Name: w3wpThread Name: Please help me out. Thanks & regards,Narsing

4 hours ago

matt.wattersSuperhero (Partner)

asked in Products (Manufacturing, Products, Engineering)

Hyperlink in Document Revision

Customer (Apps10 EE) wants to create a document revision without a file and in a field on the document revision enter a link to an external location where the file will reside. I recall doing this before custom fields were readily available, but I cannot recall where in the document revision the link was entered. Anybody have experience with this without using a custom field?

4 hours ago

Sundara.AlagesanDo Gooder (Partner)

asked in Finance (Financials)

Unable to Create Partial Credit Invoice against Project

Hi Team, Can anyone tell me if there is a way to create a partial credit invoice? against Project Invoice? Now I am unable to create a correction invoice since the invoice was created via AFP. The only option is available to create an entire credit invoice but even in preliminary status we are unable to modify the price or value.

4 hours ago

andrei.borromeoDo Gooder (Customer)

asked in Finance (Financials)

Manual POC

Hello. I wanted to ask if anyone has ever heard of or implements “manual POC” . We have run into a situation and have heard that “manual POC” may be something that could help. Unfortunately I haven’t been able to get more information on this, so I was hoping someone has an idea about it.

4 hours ago

TosohLBlumHero (Customer)

asked in Supply Chain

Who approved stage payment

Is there anyway to track who approves/approved a staged payment? IFS10 UPD9

4 hours ago

andrei.borromeoDo Gooder (Customer)

asked in Finance (Financials)

Revenue Recognition

Hello. I am hoping someone can advise or give some direction on how to handle this situation in IFS. Parent company received an order. Billing for the order will be done by parent and depends on milestones achieved. Parent sets up the customer order. Most of the work will be done by subsidiary. Part of the revenue will be earned by parent. The rest of the revenue will be earned by the subsidiary. Subsidiary sets up an intercompany order (customer is parent) and project. The amount of revenue to be recognized by parent each month depends on the percentage of completion of the project in the subsidiary. Parent will not recognize cost. Subsidiary recognizes revenue each month based on percentage of completion. Cost recognized is actual cost. After subsidiary completes project, it ships to the customer. It will then bill the parent. For example,Assume the parent received a $100 order. Parent sets up customer order for $100. Revenue allocated to parent is $20. Revenue allocated to subsidi

5 hours ago

NishanthDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud 23R2 - Setting up SMB storage

Hello,For one of our Remote IFS Cloud 23R2 Customers, we are trying to setup SMB storage. The SMB share was created by the Customer’s IT team and we are trying to configure the parameters in the ifscloud-values.yaml file by following the guide. ( https://docs.ifs.com/techdocs/23r2/070_remote_deploy/400_installation_options/120_file_storage_for_remote/122_installation_guide/#activating_file_storage_service) The MTinstaller is successful but the ifs-file-storage pod is stuck at Init State. Values on Config file Anyone who have experienced this issue before?Thanks, Nishanth

5 hours ago

emmanilssonDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Supplier contact erases when changing the Delivery adress

Hi,my customer is having issue with the Supplier Contact being erased when changing the Delivery Adress on the Purchase order. Is this standard behavior or is it an error? Thanks! BREmma

5 hours ago

qquacSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script for Web Client - Not Updating

I was able to create a client script that updates the non_part_usage.user_def4 with the person’s phy_svc_grp_c based on the person’s place. If there is no person attached to the task, it will clear the user_def4. If there is a person attached, it will update user_def4 with the person’s place phy_svc_grp_c. The issue that I am running into is when I change the person’s place phy_svc_grp_c on the place screen, it does not update to the new phy_svc_grp_c but blanks it out. Custom Code Assignment - On person_id on screen.Screen Events - Client Scriptvar personID = getControlValue('task','person_id');if (isNullOrEmptyString(personID)==true){ alert('I am true'); var rows = getDataTableRows('non_part_usage'); if(size(rows) > 0) { for(var i=0;i<size(rows);++i) { var row = rows[i]; setRowControlValue(row, 'non_part_usage', 'user_def4',''); } saveChanges(); refreshScreen(); } }else if (isNullOrEmptyString(placeId) == false){ alert('I am false'); var p

5 hours ago

Narsing RaoDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Execute Copy using Client Script

Dears, Please let us know the function which is used to call copy map in Client scripts.As I need to create a new task based on old task data. Thanks & regards,Narsing

5 hours ago

ERPDMORENASidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Custom Field not selected for display on the default table view

Dear IFS Community,We added custom fields on Sales Quotation Lines with the Page Designer but these fields are not displayed on the default table view.Custom Fields not selected for display on the default table view Field configuration:Custom field attributes 1 (KO) Custom field attributes 2 (KO)Do you have that kind of problem?This is working with another field so I think there is an issue with the standard of IFS.Custom field selected for display on the default table viewCustom field attributes 1 OKCustom field attributes 2 OKI created a case for IFS support but I think they don’t understand the problem, it’s not an issue with different context because we have only one context on our Production environment. Thanks,Denis

5 hours ago

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