IFS Solutions

27417 Topics

MelroseDo Gooder (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Enabling SSO to FSM Smart Client

We are trying to enable SSO to the FSM Smart Client and we are having Java script error pop-up and Overlapping of taxt in the rendered Sign-On Page. Please note that SSO is now working in our Warehouse Portal and Web Client Version. As per our SSO support:1) Java Script related pop-up - Resolution: Ensure running of Java Scripts is enabled for whatever in App browser you're using for SmartClient2) Overlapping of text - Due to unsupported IE browserWe have tested in our virual Machine and in our Citrix environment with Edge or Chrome as the defaul browser and set the Java Script enabled to the browser and same error/behaviur still occur.Can you please let us know if the package for the FSM Smart Client defaults the browser to EI and confirm if the Java scripting is enabled?

28 minutes ago

ronhuHero (Customer)

asked in Finance (Financials)

illegal reference given

Hi, Community, any idea about below error message? this is the first time we saw this error when we are processing a supplier invoice final invoice posting.

33 minutes ago

BETDANBDo Gooder (Customer)

asked in Upgrades & Updates

Is there a roadmap past 24R1

We were told that there would be a 2 year roadmap or at least a statement of intent made available for review.Over time this seems to have dropped to a ‘roadmap’ covering the actual release and the next one.The last one I can find covers 23R2 and 24R1, how can I find what is due 24R2, 25R1&2 and ideally 26R1?

35 minutes ago

ManilkaPDo Gooder (Customer)

asked in Finance (Financials)

Fixed Asset with incorrect Acquisition Date

I have a fixed asset that was imported with the incorrect acquisition date and couple of depreciation have already been run. What are my options to correct this? Rollback depreciation and deactivate object and create a new object with correct acquisition date ?

49 minutes ago

CGMRUNALDo Gooder (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

How to turn on Machine learning service in ifs cloud

How to enable turn on

59 minutes ago

SabriaKrohDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

"Include as Supply" in shop order screen

Hello!I found this check box on the shop order “Include as Supply” and based off the help screen, it sounds like if the box is deselected, the only thing that changes is that MRP doesn’t recognize it as supply for the demand. Is that it? Once the shop order is completed, closed, received into inventory, can we then use that part against demand? Wondering if this is a good option for PPAP parts that clutter my MRP action proposals (i.e. telling me I’m making it too early or to remove it).Thanks in advance!!

1 hour ago

CorySidekick (Customer)

asked in Assets (Asset Management)

Selecting spare parts in a work order

Once an inventoried material is added to either Serial Object or Functional Object under the Spare Parts tab, how do you then select that material when you are in a Work Order under the Materials tab?

1 hour ago

PatanmDo Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Sales part object dose not exist

Hi Team,When i am trying to add the sales part in the sales part cross reference , i am getting the below errors.can you pls suggest how to rectify this errors. Regards,Patan M.

1 hour ago

Frank HDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Cloud Functional Object

We are trying to make our Functional Object ID (aka mch_code) be an auto incremented field. Does anyone know how to do this or if it is at all possible? Maybe with control - datasource or something in Page Designer? I am not having much luck looking for help or examples in existing posts.

1 hour ago

paguinSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

The device is not ready

Hello,In IFS 8 and IFS9 few users are getting message - The device is not ready. can any one suggest on the same RegardsPankaj

1 hour ago

Vernon AndersonSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

In-Vehicle Driver Facing Cameras

I have been asked a question from a client and this may be for all you Fleet Management and HCM gurus! The customer wondered if we have the capabilities of getting GPS tracking functions and whether we have the facility or record drivers in the operation of their trucks.I know mWO has GPS functionality but has anyone ever encountered these requests outside of the use of mWO? There are devices that do both and can be integrated with other systems. Any input would be appreciated! Thanks!

1 hour ago

MelTanyaSSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Edit Time registered for a closed period

Hello, I am wondering if there is a way to edit / create correction transactions for project transactions which have already been transferred and for which the period is closed? Ex, Being in April, I would like to edit time registration from March for some employees without opening march period again, is that possible to edit and have a voucher to reflect change in April but which would still update project balance through this change? Thank youTanya

1 hour ago

RajKSidekick (Partner)

asked in Finance (Financials)

Internal Ledger balance for previous year

Hello,One of our customer has created a new Internal Ledger for their local purpose and activated for all accounts, is it possible now to see the last year balances that are connected with voucher types which are applicable for both GL and IL?Thanks

2 hours ago

elenpelDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to Hide Counter on Screen Tab

Hello all, In this specific tab, there are 6 list views, and regardless of their values or how many of them are displayed, the value of the counter remains the same (It’s always 6).Is there a way to hide the counter in this scecific tab, because this number it not accurate? Please provide your inputs...Kind Regards

2 hours ago

DollyDo Gooder (Customer)

asked in Finance (Financials)

TO ROLL BACK PARTIAL PAYMENT WITH ROLLBACK STATUS PARTIAL ROLLED BACK

Hi, Can we still roll back partial payment with a rollback status part rolled back? #IFSAPP14

3 hours ago

PlaHirusSDo Gooder (Partner)

asked in Finance (Financials)

Adding new control type for the standard defined list of control types

Hi All,I have a customer requirement to define a posting control based on work type to map the revenue posting generated in sales invoice. As the work type is not a control type which is defined in the standard list of control types available in posting controls related to sales invoice postings, is it possible to define this control type for the standard list of values via a development? Any ideas on such feasibility?

3 hours ago

SrikanthSuperhero (Partner)

asked in Document Management (DocMan)

IFS DOCMAN FSS question

Hi,We are in middle of upgrading from Apps 9 (IFS Hosted) to Cloud 23R1 (IFS Hosted) and exploring migrating documents from database to FSS repository in IFS Cloud.While the transfer documents process is working as expected, we have few questions on how this will impact the next Upgrade iterations.Let’s assume, we create a FSS repository IFS_FSS_IT1 for Iteration 1 and migrate all documents from Database → IFS_FSS_IT1.For the next upgrade iteration can we create another FSS repository IFS_FSS_IT2 and migrate documents again and will this overwrite/affect files in IFS_FSS_IT1?The same question can be raised for creating separate storage repositories for each of the three Use Place instances - CFG, UAT & PRD, so they have separate FSS repositories?

3 hours ago

kennethwDo Gooder (Customer)

asked in Finance (Financials)

All outbound customer invoices stops after updating to 23r2.3

Hi,After upgrading from 22r2 to 23r2.3 we got an issue with outbound customer invoicesApplication service update: 23.2.3Framework service update: 23.2.3IFS Cloud Web version: 23.2.3.20240131160230.0IFS OData provider version: 23.2.3.20240130110039.0In the menu “Customer Invoices with Errors” the “Send Error Messages” says:ORA-20105: Archive.KEYERR: Report with key does not exist.We tried to follow the instructions from this 3 year old topic and set the default Life time for report CUSTOMER_ORDER_IVC_REP to 1826 days, but it did not work. And if i try to “Process Invoice” manually it works.Has anybody had this problem before?

3 hours ago

wiajeyaniDo Gooder (Partner)

asked in Document Management (DocMan)

IFS Docman can handle structured (and linked) documents as well as Xref files

What is defined as “Linked Documents” in IFS?

3 hours ago

ctaylor56Hero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Disable Prorating of Service Contract Invoicing

I have an example where I have a service contract with two service lines of type invoice plan. My Periodic invoicing is prior invoicing for the year. I.E. 7/1/2022 - 6/30/2023. My service line 1 has a valid from date from of 7/8/2022My Service Line 2 has a valid date from date of 7/15/2022 When I invoice these 2 lines for the first year IFS will prorate the invoice lines because they were not valid for the entire invoicing period. The IFS customer does not want these prorated and billed at full amount and the end date to be adjusted for a 1 year term based on the valid from date. So line 1 should generate for 7/8/2022 - 7/7/2023 and line 2 should generate for 7/15/2022 - 7/14/2023. Any ideas? I don’t think IFS will do this natively, wondering if anyone has some ideas?

3 hours ago

lopespetroHero (Customer)

asked in Service (Touch Apps, MWO, MRO)

Mobile - Still executing... Database Process is waiting for MWS.

Hi All.I’m facing this situation where it takes a long time to sync a single task to mobile user, about 30 40 minutes. The user need to initialize the app to receive the task. Using Apps10 UPD17, MWO Maintenance app Aurena. Sync Task [10565723] of User [FRSA] Device [27559] - Still executing... Database Process is waiting for MWS. Any ideia what might it be?

4 hours ago

Asela MunasingheSuperhero (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Open PO with periodic invoicing

We have the following requirement. Discussed with several experts and finally posting here since we didn’t come across a solution that covers this 100%. Maybe the experts in the following forum can direct me in the right direction. We release a Purchase Order to our caterer 12 months prior with a approved value. The total value of the services are not going to exceed this original amount. However the caterer provides services at an agreed rate and the total amounts for each month may vary significantly. We need to settle the monthly invoices then and there! The variance is such that a previously agreed supply schedule cannot be accomodated. Ideally the payments should be authorized when the supplier sends the invoices. We have explored the following possibilities We explored the blanked PO option. But probably a PO line with partial receipts might be the best option. Wanted to understand what the others maybe using for a similar requirement. Thanks! We are in IFS9 and hope to go to 23R

4 hours ago

bdoucetteHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA Workflow error?

Hello, We are facing a huge issue, in our test and config environments, we cannot inspect workflows anymore, even if they only have a simple projection call in it. When inspecting, we just get the “loading” popup that never goes away. This is on 23R1 and so far, it seems like no one else has been experiencing this other than us. What could be causing this? We’ve refreshed the caches in hopes of resolving this issue but so far nothing has been working. Any and all insight would be very much appreciated. Thanks,Bryan

5 hours ago

dfsjmarchantSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

On page calculations - Risk Score

Is it possible to do calculations on screen, so if a user selects 5 from one drop down, and 5 from another drop down, the screen can apply a formula, for arguments sake, multiple one by the other, and put the result, “25” into another field?

5 hours ago

Thejaswini

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SFTP Knownhost File issue

Hello , I am trying to create the known host file for SFTP connector to send the file out .We are using APP 10 UPD 18 and when I try to execute the below code in Command Prompt :(replacing the host names and credentials) java -cp <IFS_HOME>\repository\server\javaruntime\ifs-fnd-connect.jar;<IFS_HOME>\repository\server\dist\lib\jsch-0.1.55.jar ifs.fnd.connect.ftp.SftpClient -CreateKnownHosts=KNOWNHOSTS -hostname=SFTPHOST -username=USERNAME -password=PASSWORD Also tried with jsch-0.1.53 , I get the error saying :com.jcraft.jsch.JSchException: Algorithm negotiation fail at com.jcraft.jsch.Session.receive_kexinit(Session.java:590) at com.jcraft.jsch.Session.connect(Session.java:320) at com.jcraft.jsch.Session.connect(Session.java:183) at ifs.fnd.connect.ftp.SftpClient.createKnownHostsFile(SftpClient.java:448) at ifs.fnd.connect.ftp.SftpClient.main(SftpClient.java:422) Any suggestion would be helpful. Thanks in advance. RegardsThej

5 hours ago

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