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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

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SDNDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Automatic Scheduling in IFS CLOUD with PSO

Hi all,IFS Cloud/PSOI was wondering what are the configurations/basic data to Schedule automatically with PSO in IFS CLOUD.Are there any committ rules on IFS CLOUD as well? Currently the flow I am running is as follows:1. Creation of Request creation and subsequent task2. Task allocation thanks to PSO3. Dispatch clicking button "assign" to validate/modify PSO scheduling on DC Console4. Dispatch clicking "Transfer to Mobile" to send it to the resource on the mobile 5. The flow continues in the standard way thanks to the MWO Service. Is there any way to automatically validate the scheduling done by the PSO without the Dispatcher clicking Assign on every task (ex: the night before/after every hour)? I was thinking Commit rules or a Job?From my tests, Assign is important to generate the Work Assigment and to allow the "Complete" status on the MWO to update the status from Work Start to Work Done. Am I doing something wrong?

eqbstalSuperhero (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Changes are not done via OData call

A customer of ours is working on an interface between their bespoke HR system and IFS. They have the insert of new employees from their system into IFS up and running. However when a change is done for first or last name of the person (the employee), the response is good (status 200 received), but it can't be seen in the employee file in IFS Cloud.Request is: Involved fields that should change: Although response seems good, customer doesn't see it (also not after refresh of screen).Anybody that encountered this as well (here or with another svc)?

BGunnDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Templates to create Service Requests in Cloud

In Apps 10, we are able to create new Service Requests from a Template. Cloud 23R2 doesn’t have this functionality. Is it in the pipeline for a future release or is there another way to achieve the same, thanks

lstanczykDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

BPA IFS Failure Event - Customize the message from variable

I am working with BPA for validation purposes. To show a message I am using the IFS Failure Event (Validation Failure End Event) which is documented here: IFS Failure Event (Validation Failure End Event)My goal is to display a message from a variable. In my BPA I have a script task that sets a message variable like so: I connected it directly to the IFS Failure and set the message to be ${errorMessage}: When this BPA runs the message never substitutes the variable: Any ideas?

MaheeshaKDo Gooder (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

How to change the activity availabilities

Where does the activity in the cloud fetch this available time from? I want to change the available time slot for this activity to match the technician shifts. Where should I do this?

KatieSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Auto Report Operations - Over Reporting Functionality

Hi All, I’ve come across some unexpected behaviour when I over report on a shop order. I’m on Cloud R23R1. In my scenario, I do not know the exact qty for the shop order, so I capacity plan using a best estimate. If production goes well, there is a possibility I may need to over-report. I am receiving in the finished product 1 at a time and backflushing the material & auto reporting the operations. The material side works well, as I’ve ticked the “issue overreported Qty” on the components. On the operations, Over Reporting is set to “Allowed”. On the site settings I have Auto Close Shop Orders set to off. However if I have a Shop order for 10, as soon as I receive in the 10th part, while the Shop Order stays open, the operations on the Shop Order get automatically closed. When I receive in the 11th Part, the part is received & the additional material is issued, but no operation reports/transactions are created. There’s no warning message when I click receive and select auto r

audreySDo Gooder (Partner)

posted in Supply Chain

Use default buyer supplier ( Purchase Requisition )

Hello,I'm on cloud environment 23R1Can you tell me if this checkbox works for you because I can't group several DA lines on a CA with the buyer in the supplier file. This is the button in question when the DA is transformed into a CA Thank you for your help

Adam MazurczakHero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Business Reporter issue

Hi BR experts,Could you please advise me on the following issue?When the customer orders the BR report(using their credentials), they get an empty report.But when I order the same report (using my credentials) I get the report with data.To be honest, I'm not sure if it's related to the user credentials or rather to the local settings.I tried to reproduce this issue using my credentials, but I couldn't do it until I turned on the debugger.When I turned it on, I received an empty report.Have you ever encountered an issue like this?Do you have any suggestions how to solve it, I mean how to ensure that when the customer orders a report using their credentials, they receive a report with data.I would be grateful for your assistance.Best regards,Adam

wilmichelleDo Gooder (Customer)

asked in Distribution (CRM, Commerce)

Instant Invoice Multiple Tax Lines breakdown

We are running Apps10 UPD16.When we have multiple tax lines on the instant invoice:When printing the Instant Invoice, there is only one tax line lumping all 3 lines above together.Our customer requires a breakdown of all of the tax lines. Is it possible to print all of the tax lines on the Instant Invoice report without having to modify and make a new layout? Thanks, Michelle

PatanmDo Gooder (Customer)

asked in Supply Chain

When updating wanted delivery date IFS not updating shipment as wanted delivery date

Hi ,We are trying to confirm a planned shipment date for one customer order with a date in 2026 but the system will not allow us to go past 31/12/2025. I have set up the accounting periods and all of the vouchers for 2026 but this has not resolved the issue.The planned ship date does not seem to exceed 31/12/25. I am trying to add lines beyond this date.Can you pls explain why.Regards,Patan M.

ronhuHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

manually create a picking list

Community, is it possible to create a picking list(SO or CO) manually? or upload with an excel sheet? Thank you.

XitSureReDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error while doing restore_clone in IFS Apps10

While doing restore clone in Apps10, getting the below errorCan anyone help here?

Dharshankumaar MahendranSuperhero (Partner)

asked in Finance (Financials)

Concern over Cash Flow Forecast behaviour

Hi All,According to the help documentation, Create Cash Flow forecast is defined as The activity used to create a forecast of future cash flows from the cash flow information collected from the specified companies based on a selected analysis ID.But when we create a cash flow forecast, details show only the past data and not any for the future.Highly appreciate if someone can tell me how this functionality works?

M_SiemDo Gooder (Customer)

asked in Supply Chain

Part Types

Simple question………What is the difference between the part types purchased & purchased (raw) and in what context would each be used?

kjroSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Issue with Azure authentication on IFS 10 enterprice explorer

Today at 10:00 CET azure authentication stopped working. Is Microsoft or ifs that has issues?We get a script fault Seems to impact all customers running Azure authentication.

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SFTP Knownhost File issue

Hello , I am trying to create the known host file for SFTP connector to send the file out .We are using APP 10 UPD 18 and when I try to execute the below code in Command Prompt :(replacing the host names and credentials) java -cp <IFS_HOME>\repository\server\javaruntime\ifs-fnd-connect.jar;<IFS_HOME>\repository\server\dist\lib\jsch-0.1.55.jar ifs.fnd.connect.ftp.SftpClient -CreateKnownHosts=KNOWNHOSTS -hostname=SFTPHOST -username=USERNAME -password=PASSWORD Also tried with jsch-0.1.53 , I get the error saying :com.jcraft.jsch.JSchException: Algorithm negotiation fail at com.jcraft.jsch.Session.receive_kexinit(Session.java:590) at com.jcraft.jsch.Session.connect(Session.java:320) at com.jcraft.jsch.Session.connect(Session.java:183) at ifs.fnd.connect.ftp.SftpClient.createKnownHostsFile(SftpClient.java:448) at ifs.fnd.connect.ftp.SftpClient.main(SftpClient.java:422) Any suggestion would be helpful. Thanks in advance. RegardsThej

learner01Do Gooder (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Estimated to complete cost for a project

Hello,I want to understand what are qty in WIP, Consumption from current available stock and future purchase requirement by a BOM/Product Structure.We have two sets of parts,One which are unique to a product structure. Shared parts across different product structures.Because we operate as MRP, I am struggling to calculate the Estimated to Complete cost majorly because of the WIP where for example there are 10 Shop Orders, and 8 of them have started, now the current stock in IPIS won’t reserve the stock for 2 remaining Shop Orders and therefore, the IPIS qty is not correct. Is there a better solution to calculate an ETC cost for a project in IFS APP10

CorBarbaLDo Gooder (Partner)

asked in Finance (Financials)

Open CUPIA and customer offset

HiI have a client who just went to IFS 10. They have an customer order that was created in IFS 9. There was an advance invoice created and one advance payment made to the order. The final advance payment was posted, they did not clear the CUPIA at that time and it did not apply to the transaction. Instead they just posted the cash side of the entry using the Deferral cash account and that removed the balance in the GL. This left the CUPIA still open. They are now in IFS 10 and are trying to close the CUPIA. They have done a rollback that parked the payment. They tried to do a customer offset and received the following error. The CUPIA is still open and now the final invoice has an open balance of the 7,155.They have gone back into IFS 9 and did the same steps that were done in IFS 10 and they were able to create the offset. Any thoughts or suggestions on what can be done?

AwijeDo Gooder (Partner)

asked in Finance (Financials)

Group consolidation - update project code parts to Master company

Hi,Is there any possibility to copy the newly created projects in subsidiary companies to Master company ?. Copy to company is not possible if the code part is connect to a code part function.

MelTanyaSSidekick (Partner)

asked in Finance (Financials)

Automatic account matching - "no transactions" for some accounts

Hello, I am able to run the automatic matching for supplier account for exemple, but there are some accounts for which the background shows warning message “no matched transaction found” even if there are transactions that have to be matched for the period and account indicated (for ex revenue account).Do you have any idea on the reason why this error message appears for some accounts ?Thanks in advance for your helpTanya

MelTanyaSSidekick (Partner)

asked in Finance (Financials)

Activity sequence number on projects having no value

Hello to the communityI am trying to transfer to cost accounting the project postings but get the error “activity sequence number must have a value”. Do you by any chance know how i could get a default activity sequence number on my posting lines when the code part “project” depends on posting control and not preposting? The PRJT2 and PRJT6 are setup to have project according to employee category, but no sequence number is mapped on posting line, and the error comes from the fact that it does not have a value; i tried to exclude from project follow up the 2 accounts used in PRJT2/6 but then the project no longer comes from the posting control defined but is the same as preposting. If you have an idea on this matter, would be happy to discuss it with youThanksTanya

andrei.borromeoDo Gooder (Customer)

asked in Finance (Financials)

Revenue Recognition

Hello. I am hoping someone can advise or give some direction on how to handle this situation in IFS. Parent company received an order. Billing for the order will be done by parent and depends on milestones achieved. Parent sets up the customer order. Most of the work will be done by subsidiary. Part of the revenue will be earned by parent. The rest of the revenue will be earned by the subsidiary. Subsidiary sets up an intercompany order (customer is parent) and project. The amount of revenue to be recognized by parent each month depends on the percentage of completion of the project in the subsidiary. Parent will not recognize cost. Subsidiary recognizes revenue each month based on percentage of completion. Cost recognized is actual cost. After subsidiary completes project, it ships to the customer. It will then bill the parent. For example,Assume the parent received a $100 order. Parent sets up customer order for $100. Revenue allocated to parent is $20. Revenue allocated to subsidi

Christophe BUSSISidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Functionnality about times registration compile

Hi, in IFS CLOUD, it is possible to register times for many process : project, production, service. Is there a screen that compiles results about all times ?Is the solution is to create a quick report or a lobby ?Regards, Christophe

XitThilaBSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

No employee records in "My Absence Calendar" Window expect own

Hi Team,We are having a problem viewing employee records in the "Absence" and "My Absence Calendar" windows. The user can see his record only from the above screens. But he can see all the records of supervised employees in the "Absences" window.Position access definitions are proper. Users can view subordinates' time cards as well. The issue is only in view of the Absence calendar, and Absence.What will be the possible course for this issue?Thank you

koheiokigamiDo Gooder (Employee)

asked in Supply Chain

Register Arrival (into inventory) for self-billing without Receipt Reference

Hi Communiy, I have experience the below system behavior in Register Arrival on 24.1E environment.When I enter ‘Register Arrival’ for PO line with self-billing, Receipt Reference is NOT required.The generated PO supplier invoice has an invoice numbe which comes from counter of ‘AS’ Series ID instead of Receipt Reference.However, if I use different compnay/site in the same envrionment, I can not reprodue this case by using the same pruchase part and supplier. I was required to enter Receipt Reference when I enter arrival registration in this case. Do you have any idea how can I make self-billing PO invoice without Receipt Reference?The below screen shot describes self-billing invoice generated from PO receipt. This one has AUTSUPPINV invoice type and but Receipt Reference is NOT required. Regards,Kohei Okigami

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