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Your Questions Answered

Q&A Discussion of IFS Products for our IFS Employees, Partners and Customers

13304 Topics

M
Do Gooder (Customer)
mrsweeneyDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Filter Lobby - Is it possible have more than one value

Hello,Is possible set up a lobby element to have more than one value for a lobby parameter in Apps10 IE.An example would be where a user wants to see shipping information for two Sites and wants to enter those sites in the Lobby Parameter.I think the answer is ‘No’ but I want to make sure.Thank you in advance

1
CallumW
Superhero
12 hours ago
S
Hero (Customer)
sutekh137Hero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

External Supplier Invoice import: non-USD currency

Hey all,We have successfully been using an external file template to import Manual Supplier Invoices (with authorized postings) for over a year. But for the first time we are needing to create an invoice that uses EUR instead of USD, and so obviously employs a currency conversion rate that is not 1.0000.I am able to make the invoice create with EUR as the currency, but I was still forcing a conversion rate of 1.0000. So, the invoice is created, but is obviously incorrect and has to be canceled and completely re-created.My next try was to leave currency rate null (blank in the text file), thinking IFS would go get the rate the same way it would when entering an invoice in IEE. This resulted in a file load error: Net Amount does not match Net Amount in Accounting Currency for Item No 1. I cannot get much detail on just what exactly IFS is trying to do or what is wrong. And I do not know what values to convert so that IFS thinks things balance, because it seems to do that automatically wh

5
S
Hero (Customer)
12 hours ago
C
Sidekick (Employee)
Chathurika WijeratneSidekick (Employee)
asked in Finance (Financials)

Lobby Element for Zero Invoices?

Could someone please let me know if there is an existing dashboard/lobby to use in IFS10 that will give Finance information on Invoices created at zero cost, inventory parts at zero costs?

2
Manxmano
Do Gooder (Customer)
13 hours ago
V
Sidekick (Partner)
VanChampSSidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)

Multi Company Project Reporting Posting Set Up

Kindly share if you have any document . I need to understand more about PRJT11 and following postingsPRJC13 Multi-Company Project Personal Costs Invoice for the Customer Company PRJC14 Multi-Company Project Non-Personal Costs Invoice for the Customer Company

0
V
Sidekick (Partner)
14 hours ago
R
Do Gooder (Partner)
RazanRDo Gooder (Partner)
asked in Finance (Financials)

Supplier Tax Information

Hi All,I would like to know the alternative solution for the below highlighted functionality in IFS APPS10 .Snapshot from APPS9 Thanx in AdvanceRazanR

2
R
Do Gooder (Partner)
14 hours ago
paguin
Sidekick (Customer)
paguinSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Cloud - Bulk User Creation

Hello,Wanted to check if there is an option to create users in Bulk using template in IFS Cloud.Also if there is an option to create duplicate user with permission sets.  Best RegardsPankaj

0
paguin
Sidekick (Customer)
14 hours ago
L
Sidekick (Partner)
LauraRSidekick (Partner)
asked in Finance (Financials)

Cash Plan

Does anyone have any suggestions on what is needed for Status codes 3-5 to appear on my Cash Plan? It appears on my Cash Flow Analysis but not on the Cash Plan.  Thank you for any information provided. 

2
L
Sidekick (Partner)
14 hours ago
L
Sidekick (Partner)
LauraRSidekick (Partner)
asked in Document Management (DocMan)

Multi Company Documents

Is it possible to see attached documents in both companies when creating a multi company voucher or a supplier invoice?  Currently we are only able to view the document in the company we entered in,.Thanks for your helpLaura

0
L
Sidekick (Partner)
14 hours ago
F
Sidekick (Partner)
FPayabSidekick (Partner)
asked in Supply Chain

Auto reservation from default location

does the default location in Inventory Part works for auto reservation? We have a situation where the auto reservation happens from a location which is not set as default. and in this situation based on which condition the parts are auto reserved? we have IFSAPP 9

1
S
Superhero
15 hours ago
R
Sidekick (Customer)
ronhuSidekick (Customer)
asked in Finance (Financials)

Notes in Posting Proposals window

Community, We have a request that the notes entered in Posting Proposals window would be able to open to all people which has the permission to use this window, but right now we realized, the notes entered in here is not open for everyone.  user can enter their own notes, but can not be seen each other.wondering how we could make it open for everyone?Thank you.

1
S
Superhero
15 hours ago
Peshala Gamage
Hero (Employee)
Peshala GamageHero (Employee)
asked in Finance (Financials)

Apps 10 Upgrade caused Vertex to be activated instead of Avalara

Hi All,One of our customers raised the below concern, Where they are running applications 9 in production and  it has Avalara defined and operational. However, during the Upgrade from apps 9 to apps 10 Vertex Q series was activated instead of Avalara in the Company Tax control window. They have made a change, but is this normal?  Do we need to make other changes for Avalara?”  Best Regards,Peshala  

6
A
Sidekick (Customer)
15 hours ago
M
Hero (Employee)
Matt NichollsHero (Employee)
asked in Contact Centre (CE)

How do I update IFS Cloud Lead Status from CE?

I’ve been looking at updating the Lead stating from any status to Qualified – I’ve setup a button which invokes a SetQualified command as shown below…you can see I’m passing the LeadId:   …but when I try to use this in the application, I get the following error:  

1
M
Hero (Employee)
16 hours ago
N
Do Gooder (Employee)
nitsnoDo Gooder (Employee)
asked in Finance (Financials)

Postings on GL Voucher details in Apps9

In one of my upgrade project (from Apps8 to Apps9) I see one difference in the postings coming out from expense sheet i.e it is divided into several lines each pertaining to different types of expense, for ex- One line from Mileage, one line from Compensation and one from expense tab, further if Expense tab has three lines for example two for NOK (currency) and one line for EUR then the postings in GL reflects two lines (one clubbed with NOK amount and the other one for EUR). The observation is though currency reflected is in EUR but the final amount is in NOK Earlier in apps8, under the same scenario only one line was posted with currency NOK. Is there anything that we can control on the Expense sheet or in Finance for this case?Observation from Finance-GL account will show all 3 currencies at all time. Transaction currency, accounting currency and parallel currency. Currency is not a control type because the postings in GL will be in NOK as well as currency. 

2
N
Do Gooder (Employee)
17 hours ago
A
Do Gooder (Customer)
AngeloPavDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM6u16 Reports issues, potentially after MS Server updates

Hi there are there any known issues with regards to MS Server updates impacting the Reporting function of FSM6u16? In our Dev environment running Reports and using the Print button worked fine Our servers were patched over the weekend and on Monday running a report or click the Print button returns an error implying that the Reports Path is incorrect.. As I said it was working one day and not the next with the only obvious change being that the server received some updates over the weekend.System.IO.FileNotFoundException: Report file FMS_GTS_0001_Requests_v1_3.rdlc not found.  Check CLIENT_REPORTS_PATH setting.   at Metrix.UI.ClientReport.RdlcReportHelper.OpenReportFile(String reportName)   at Metrix.UI.ClientReport.RdlcReportHelper..ctor(String reportName, String reportRefName, Boolean isSubReport, Dictionary`2 reportQueries)   at Metrix.UI.Util.RunReportingService(String reportNameWithParameters, String outputFileType)

1
Anjula Priyanath
Hero (Employee)
17 hours ago
N
Sidekick (Employee)
NEJANOSidekick (Employee)
asked in Service (Touch Apps, MWO, MRO)

Suggest to Reassign the Task- MWO cloud

When Cancelling on Incompleting work assignments,  there is this option to “Suggest to Reassign the Task”. Can you please explain how this functionality work. If PSO is used will the inform PSO regarding the reassigning ? Thanks !

2
N
Sidekick (Employee)
17 hours ago
M
Hero (Employee)
Mats BHero (Employee)
posted in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

deployment error on SHOP_MATERIAL_ALLOC_API

From time to time, the SHOP_MATERIAL_ALLOC_API ends up in invalid state during the DB deployment. It seems to be caused by the parallel deployment of files, and unfortunate circumstances. At the same time as this package is deployed, one of sources to view CTP_SUPPLY_DEMAND is also deployed from another thread, typically it is the Order or Invent threads. Note that view CTP_SUPPLY_DEMAND is included in SHOP_MATERIAL_ALLOC_API.We cannot find any solution inside the IFS Installer to fix this since the package seems to be stuck in a “limbo state”. Well, not the whole true. It looks like we have fixed the issue from the 22.1 release since the files will be deploy in a different order. Too bad, but this modification cannot be down ported (without a massive work involving all product groups).What to do if you run into this problem? There is no generic solution but one way to go is splitting the delivery into two. In first place, try to deploy SHOP_MATERIAL_ALLOC_API in a second step.

0
M
Hero (Employee)
17 hours ago
L
Sidekick (Customer)
LinkSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

RMB context menu for "Supply Chain Customer Order Analysis"

Dear community,I try to make the context menu "Supply Chain Order Analysis" visible in customer order.Although the screen "Supply Chain Customer Order Analysis" is granted the context menu is inactive.  

1
S
Superhero
17 hours ago
J
Sidekick (Customer)
jamie.malangyaonSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Attachment Panel Permissions - No access

My users in a specific permission set keep receiving an permission error when they expand/click on the attachment panel at the bottom of the page (specifically in the Customer Order page): I’ve already given them permissions to the following projections listed below. Is there anything else that I may have missed that manages the permissions to view or use the Attachment panel? DocumentHome (For the document tab within the attachment panel)ApprovalRoutingAttachmentHandling (For the Approval docs tab within the attachment panel)

2
J
Sidekick (Customer)
17 hours ago
Z
Hero (Employee)
Zuha SamsudeenHero (Employee)
asked in Finance (Financials)

Create record with matched amount higher than paid amount

Hi,How do i create a record as follows in supplier payment proposal An invoice of value 1000, pay for 750 using supplier payment proposal.The record should appear in payment proposal as‘Matched amount =1000’‘Paid amount = 750’’‘Withheld tax = 250”Is it possible to create a scenario as above? Do we have a set up for this  Best regardsZuha

2
Malgorzata Palatynska
Hero (Employee)
18 hours ago
M
Do Gooder (Partner)
MClarkeDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

IFS Developer Studio - "Could Not Install Some Modules", Other Solutions Do Not Work

I’ve recently upgraded IFS Developer Studio from 10.82 to 22.120. After I installed, I encountered a bunch of errors that render the application unable to launch. I have already attempted removing the Developer Studio folder from the AppData folder, as described here; I’ve tried this multiple times and it hasn’t resolved my issues. I have uninstalled all previous versions of IFS Developer Studio. There are >4,000 errors relating to modules not being found, with the most prominent message being;The module named {module_name} was needed and not foundIt also seems like some jar modules aren’t installed alongside IFS Developer Studio, I have manually attempted to locate these files and they’re not present. I’ve attached a zip file containing the error messages. Any help on how to resolve this would be massively appreciated. The messages were taken from %AppData%\DeveloperStudio\21.12\var\log.Kind regards,Micah Clarke

0
M
Do Gooder (Partner)
18 hours ago
M
Sidekick (Customer)
mlizarraldeSidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Group by option lobby element error

Hi! I have created these Lobby Data Source +  Lobby Data element . And the Data source works but the Data Element doesn´t work ( I think that the “group by” option doesn´t work correctly). Below you can find the error message that appears in the Data element.  Thank you!   ​​​​​ 

4
L
Sidekick (Customer)
19 hours ago
D
Sidekick (Customer)
dmooreSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Adding Work Type to Work Order

Good morning,I am unable to add a work type to an existing Work Order. A message stating : 'work type can not be changed when one or more posting rows are transferred to customer order'At present the Work Type field is blank.Can you advise how I can rectify this?Thank youDave

1
Thommy
Hero (Employee)
19 hours ago
R
Sidekick (Customer)
ronhuSidekick (Customer)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Batch uploading Parts into IFS

Community, kindly advise what is the best way to batch upload parts into IFS? I was told there is a bug in IFS API, and some mandatory fields are missing in engineering part after migration. Thank you.

3
E
Do Gooder (Employee)
19 hours ago
J
Do Gooder (Customer)
JGM7Do Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Default Option "Filter By" on Shop Floor Workbench

Hi, I need change the defaults option in Shop Floor Workbenchs page to the “Filter By” to “Shop Order”.Im triying that but i cant. Thanks!

1
Björn Hultgren
Hero (Employee)
19 hours ago
J
Sidekick (Customer)
jamie.malangyaonSidekick (Customer)
asked in Finance (Financials)

Customer order credit card activity reoccurring transactions

We are noticing that IFS is trying to authorize credit card transactions for customer orders in our development environment around 1am everyday - even for past orders that have already been charged. We have disabled the credit card type to prevent the transactions from going into “authorized” status.Does know how to stop IFS from scheduling these transactions for orders that have already been completed/paid for or why it keeps trying to authorize these orders? Thanks for your help.

5
J
Sidekick (Customer)
19 hours ago

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