401: Unauthorized error in IFS Aurena Scan It 10

  • 30 September 2022
  • 1 reply

Userlevel 6
Badge +14

IFS Version – APP10 UPD11

A user gets 401: Unauthorized error in IFS Aurena Scan It 10

The error is only there for several users and other users can use the app without any error.

Seems the device and app are working properly as one user was able to log in and another got the error using the same device.

All users are granted WADACO_MOBILE_USER and TOUCHAPPS_ADMIN permission sets.

Has anyone got this error previously and what is the remedy for this.

1 reply

Userlevel 5
Badge +11

Hi @HoiAnushB 

So you are still working in the wadaco area I see. 😀

Did you find any solution for this yet?

I don’t think we have seen that one before, but the only guess we have is that it must be some difference in what grants these users have, if the same app/device works for some but not for others.


PS. If you have any more questions about wadaco please put them in the wadaco section instead of supply chain section next time, since we mostly monitor that one.