Question

In IFS 7.5 SP6 -Crystal Report we are getting "Error in retrieving the report with parameters and login information from Crystal Web Services"

  • 17 September 2020
  • 4 replies
  • 338 views
VivekNR
Rank
Userlevel 2
Badge +8

HI Team,

 

In IFS 7.5 SP6 -Crystal Report we are getting "Error in retrieving the report with parameters  and login information from Crystal Web Services"

 

Can you please guide us the solution to fix the above issue.

 

Thanks in advance.

 

Regards,

Vivek NR.

Regards, /Vivek NR.

4 replies

K
Rank
Userlevel 5
Badge +15

Hi Vivek NR.

 

There could be many problems with reports. First check db object(views, packages) access rights escpecially for IFSINFO user.

 

Best Regards

Piotr

Piotr --> https://www.linkedin.com/in/piotr-skowronek-8425aa6/
paul harland
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Userlevel 7
Badge +24

Hi Vivek,

I agree with @knepiosko 

Try a blank report - with just hardcoded text objects, but no database objects.  That will tell you whether the problem is database object access.

M
Rank
Badge +14

Hi All, 
Recently we got the same error when we trying to view a report (quick report connected with a crystal report) and this might pop up if the user didn’t input all the required parameters to view the report.

Hope this helps.

 

P
Rank
Userlevel 2
Badge +8

Hi Team,

where we can  IFSINFO user in IFS ? we are using 7.5 version. one of my user getting the same error.

regards,

Patan M.

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