Cannot send an attachment with command_sys.mail

Hi,

I have got a request from a customer, who is using IFS Application 7.5 to change the attachment name when sending an automated email from the purchase order screen. Unfortunately, with APPS7.5, we don’t have report rules. Unlike in higher IFS versions. We cannot use the ‘PDF_FILE_NAME’ attribute to change the attachment name, as it gets overridden by the core logic. We are not allowed to customize/override the standard code too. But we can implement custom packages and can use custom menus etc.. to come up with a solution.

Since we cannot override and change the standard code, I was trying to implement the same logic from a custom package. Inside the custom logic, it creates a new print job and set the attachment name as what’s requested and using command_sys.mail()  to send the attachment. But it has failed with the below error on the Application messages.

Seems that, it’s failing inside the command_sys. Could you please help me to fix this issue? Can we get this error when the pdf file not present in the pdf archive? Look forward for your help.

Thanks,

Thilani