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AP Invoices Posting Very Slow

  • 24 November 2020
  • 2 replies
  • 42 views

Userlevel 2
Badge +7

Hi All,

 

We are experiencing a significant lag when processing accounts payable invoices. The issue is occurring when you RMB and select Posting Proposal. This step used to process very quickly, now it’s taking upwards of 6-10 minutes per invoice. Has anyone experienced this and was able to figure out why it was happening. It seems to be a database issue and we had our IT run a workaround supplied by IFS overnight and it didn’t work. Any help would be appreciated, this is really setting us back in processing invoices!!

 

Thanks,

Mike

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Best answer by mess1153 14 January 2021, 16:52

Hi Kristen,

 

We were able to work with IFS to get this resolved.

 

 

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2 replies

Userlevel 7
Badge +11

Hi Michael - Did you update the case to let support know the solution didn’t work? It’s good to get feedback from the community, but I’d continue to work with IFS on this.

Userlevel 2
Badge +7

Hi Kristen,

 

We were able to work with IFS to get this resolved.

 

 

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