Hi, when I’m trying to login to support.ifs.com - I get info that my password has expired. How can I restore my access?
Userlevel 7
+15
Any password issues that cannot be resolved with the KBA on resetting passwords can be addressed by emailing services@ifs.com; they can check your accounts and sort out password issues.
Me too - it seems to be the ADFS password that seems to be the issue.
Thanks,
Alex
Hi Daniel,
i am facing exactly the same problem. There seems no way to reset the password for the mail address. Any ideas would be highly appreciated.
Best regards
Kai
Userlevel 6
+15
The passwords should be the same.
On the second screenshot are you sure that you put your e-mail address there?
In my case I enter my username instead of e-mail address. For example: CORPNET\USERNAME
Thanks for quick answer. I suppose this link allows to reset password to Portal. But not to support.ifs.com (or perhaps I don’t understand something).
To better clarify: I’m going to support.ifs.com webpage (screen: IFS_support.png). I’m putting there login: accdaniel and them I’m being redirected to next login page (IFS_support_1.png), whre I have to put my email address and password. My question is about that particular pass.
Userlevel 6
+15
Hi
if you know your username you can reset your password with this link: IFS Password Reset (ifsworld.com)
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.