How do you all use the “ship via” field on your customer and purchase orders? Generic or Actual Name of the Carrier?
Background
We’re implementing now and I cannot wrap my head around the implications of using the field with precise carrier information; rather, more generalized like “OTR” for Over The Road or “ITM” for Intermodal or “BW” for Best Way / etc.
The business is leaning toward precision, but we don’t typically pick the method and it can (albeit seldom) change the day of customer pickup, for example… and we have over a 100 carriers / the list changes / defaults on the customer change, too.
Thank you,
