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Service (Touch Apps, MWO, MRO)

Service (Touch Apps, MWO, MRO)

This will include the questions related to Touch Apps, Mobile Work Order, Maintenance, and Repair & Overhaul (MRO).

1,938 Topics
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Priyanka Cecilia VHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Sync Rule Entity Filter - mWO Service

Hi,For filtering the Work Type in mWO Service, I’ve added Entity Filters and Security Grants as shown below. Still, I can view all the work types in the dropdown. Am I missing any configuration?App DetailsCreated Entity Filter for Work TypeSecurity Grant Filters by Entity FilterAdded all permission sets as Security Grants for the Work Type FilterKind RegardsPriyanka

69632

1 year ago

AddRangaFHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Connect objects to mobile user in Aurena Native Apps

How to connect objects to mobile user in Aurena Native apps?

87530

4 years ago

Priyanka Cecilia VHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

IFS Cloud 22R2 - Editable Function in Page Designer

Hello,in IFS Cloud 22R2, we have a property called ‘Editable Function’ in the Page Designer. I believe using this property, we can include conditions/parameters based on which the field will be marked either as Editable or Read-Only. But currently, it doesn’t allow us to add any conditions. Is there a specific scenario when we can use this property? Also, do we have any supporting documents or reference fields with this property enabled? Please let me know. Kind RegardsPriyanka Cecilia

114230

9 months ago

MiguelSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Change Document Repository

Hello,I hope somebody out there has experience moving documents from the database to an FTP Server.We are on IFS 9. In my screenshots below I have a document class in the database called APPE and I want to move the documents associated to this document class to an FTP server.I have created two repositories in the EDM Basic>Repositories windows. One line to indicate that APPE_R1 has the doc class that I want to move and another repository line APPE_R2 to accommodate the transfer of documents to the FTP repository.Then I have used the Change Document Repository Wizard and the first step makes sense as shown in screenshot below however then I am presented with a second page where it seems to be I have to allocate a document class again? I am confused about this screen, furthermore the Doc Class field does not offer a list of values.I hope somebody can give us a word of advise on this matter.Many thanksMiguel

88927

4 years ago

meshfemiSidekick (Customer)

posted in Service (Touch Apps, MWO, MRO)

MWO Failed Transactions

Can someone help me understand why failed transactions occur in the IFS MWO service 10 App? can someone also educate me on how to interpret those failed transactions in layman's terms? how do I drill down to see those failed transactions in IFS Any Input will be appreciated.Thanks Mesh

63824

3 years ago

chayma.lajnefSidekick (Partner)

asked in Service (Touch Apps, MWO, MRO)

I can't find my functional objects in the MWO Application

HelloHow can I display the functional/serial objects in the MWO application? Is there a specific setting for this

22823

8 months ago

SanjanaDZSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

Where can we set the timeout for mWO authentication in IFS cloud?

Hi Experts, Once of our customer is asking where we can set the timeout for mWO authentication? Business Impact: Can we define the MWO session timeout.? Customer get the popup in MWO app 'Credential expired' after specific time and being asked to reauthenticate. They need know is the time user configurable? If the timeout is not configurable the customer would like to know what is the default timeout set to. Any input regarding this really appreciate. Best Regads,Sanjana

77523

2 months ago

Zahariea.CosminDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Notify me

Notify Me configured notification not appearing in IFS 10.The customer has an approval process in Sales Quotation based on the document management functionality. We have created the configured notification in the Touch App Server to show the next approval step from the Approvals screen. I’ve been reading that I should also create some custom events/custom actions to somehow push the notification in the Notify Me App (similar with PO notification). Does anyone have an example how such an event should be created based on the approval_routing_api?

128722

2 years ago