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Putting a work order on hold - Apps 8

  • 19 February 2021
  • 3 replies
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HayleyG
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Userlevel 4
Badge +9

Afternoon,

We currently use Service & Maintenance along side the mWO App in Apps 8 and would like to know if anyone has found a way of putting a work order on hold via IFS and not through the App. There is the option on the mWO App to put a work order on hold which feeds back to IFS (as per the below screen shot), but there is no way that I can see where you can do this without using the App (not all of our engineers use the app).

I know you can put the operations part of the work order on hold, but not all our work orders contain operations so this is not ideal.

Thanks in advance,

Hayley

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Best answer by anmise 23 February 2021, 07:08

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3 replies

V
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Userlevel 6
Badge +11

Hello Hayley,

 

I'm afraid in Apps8 we don't have a ‘Onhold’ Status from IEE client (Backoffice). but just to let you know in apps 10 we have a ‘Set/Unset OnHold’ option.

Best Regards,
Vinu

HayleyG
Rank
Userlevel 4
Badge +9

Hi Vinu,

That’s a shame, but I did think that may be the case.

Thanks for confirming.

Hayley

A
Rank
Userlevel 7

Hi Vinu,

That’s a shame, but I did think that may be the case.

Thanks for confirming.

Hayley

You could always create a custom field for it. And if you want to track who and when, a custom event to insert a record in the journal or similar. 

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