Hi
Can anyone help us to resolve below issue?
Case 1 - Customer 1:
IFS 10 UPD 9
Touch Apps Server ver: 10.9.288.0
Scan IT ver: 10 1.0.0
IFS Aurena Scan IT version on mobile device: 10.15.1367.0
Print Screen with licenses:
In case of Customer 1, when selecting a barcode scanner using a phone camera, you can easily scan barcodes on IFS Aurena Scan It
And everything works
Case 2 - Customer 2:
IFS 10 UPD 13
Touch Apps Server ver: 10.13.344.0
Scan IT ver: 10 1.0.0
IFS Aurena Scan IT version on mobile device: 10.15.1367.0
Print Screen with licenses:
In case of Customer 2, when selecting a barcode scanner using a phone camera I get below error
error details:
Rather, I exclude the problem of the application and the issue of the device, because in both cases it was done on the same application and the same device with Android 11 (my Xperia 5 phone). Client 2 has the same error on other devices.
Why am I getting this error? what licenses can it be?
Best answer by James Ashmore
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