Question

IFS Aurenan Native : Client disabled

  • 11 August 2022
  • 4 replies
  • 104 views
Y
Rank
Badge +3

Hi, 

I have a new IFS Cloud environment. 

I need to use MWO.

In the Microsoft store, I downloaded the app : It’s OK

When I launch the app, the system want an URL. I write it : OK

After, I don’t see the login screen, but a screen displaying “CLIENT DISABLED”.

What do I need to do to activate the app?

Regards

Yannick

4 replies

James Ashmore
Rank
Userlevel 6
Badge +16

Most likely you haven’t configured the IAM Client. You need to set the Redirect URI as defined in Mobile Work Order - Technical Documentation For IFS Cloud

Cheers

James

Yohan Rajapaksha
Rank
Userlevel 3
Badge +7

Dear @yalefr,

Can you please elaborate the issue more with screenshots and details.

1. What is the url you have given ?
2. What is the IFS Cloud version you are using?
3. Which app you have downloaded rom the Micrisoft store etc.

Thank you,
Yohan

Y
Rank
Badge +3

Hi Yohan,

 

The url is : https://ifscloud.kardol.fr/

The version is : 21R2

The app is :  IFS MWO MAINTENANCE. It’s the same with IFS SCAN IT and IFS MWO SERVICE

 

Regards

Yannick

Y
Rank
Badge +3

James,

 

I configured the IAM Client and now, it’s OK.

 

Thanks.

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