We are moving from IFS9 to IFS10 IEE client. I just got the package delivered this week of 10 and I am working to understand all of the changes and upgrades that were done to figure out how to best utilize the updates. So far I have noticed locations, work tasks, basic data changes, & date configuration changes. I am wondering if there is a good resource to view training videos or to get help understanding the updates and how IFS views the customers to use them efficiently. So far it feels like Tasks are just another layer that may slow us down in the office until I figure out how to properly utilize them as we don’t have a lot of our own technicians in the field and work with many outside contractors to do our service work & ship parts to directly to customers or 3rd party technicians etc. We will be looking into the mobile application for the few field technicians and engineers we do have and possibly B2B for customers and contractors in the future as well, but I need to get the office working efficiently first.
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