Question

Touch Apps, Apps10, Administrative Login, certificate error

  • 18 June 2021
  • 2 replies
  • 94 views

When going to the web-based administration site for Touch Apps for one of our instances, we are unable to login. The error seems obvious - remote certificate is invalid according to the validation procedure. But multiple people have looked at the cert and it all looks good. Maybe we’re missing something. Does anyone have any tips on checking the cert? Has anyone else gotten this when it isn’t the cert? 

 

We’ve had no issue with our other instances, so it’s not as if we haven’t been through a cert install, etc., before. 


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2 replies

Userlevel 5
Badge +10

HI @KKSloane,

 

Could you perhaps attach a screenshot of the error you face?

Userlevel 5
Badge +9

Hi

 

I suggest you raise a case towards IFS. It is hard to pin point exactly what the error is with the description given. Especially as it works on several other instances as well.

 

Regards

Johan