We are using the Service Quotation functionality. We are updating costs via the Operations and Other Demands tabs (within the Work Order tab).
When performing updates which change the Cost or Selling price of a quotation, the ‘Calculation Required’ field should become ticked to indicate that the user should perform a RMB ‘Calculate Total Cost and Quoted Price’. However, there are certain actions that do not tick this box, even though the actions themselves will have an effect on the Cost and Selling price.
I have noted below the instances of where this box does/doesn’t tick. The end result is that users can potentially proceed with a quote, without the totals in the ‘Quotation Totals’ tab being accurate.
Creating new line in Operations tab
Deleting line in Operations tab
Changing Sales Part in Operations tab
Creating new line in Other Demands tab
Deleting line in Other Demands tab
Changing the Cost field in Other Demands tab
Changing Planned Hours in Operations tab
Changing Craft-id in Operations tab
Changing the Quantity field in Other Demands tab
Best answer by Nethmini Kosvinna
This same behavior could be observed in APP9 IFS reference environment as well. Since you have extended support you can report this issue through a case to IFS.