Question

Print agent - service running failed


Userlevel 3
Badge +8

 

We use a print agent. The service works when the console is running. When we start the service in the background - the print agent is not working. Has anyone had such a problem?


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4 replies

Userlevel 7
Badge +18

Hi @DominikaM,

 

Could you please check the printAgent logs to see if you can find any errors there?

Userlevel 3
Badge +8

Logs looks ok. 

 

when the console is turned off, the printouts do not work. when the console is started, all outstanding printouts started

Userlevel 7
Badge +18

Hi @DominikaM,

 

What is the IFS application version that you’re using? When you try to start the service, are you getting any error messages?

Userlevel 5
Badge +7

@DominikaM when you start the service in the background do you see any blocking session ?  Better to analyze the sessions too