Question

ISSUE WITH EMBEDDED WEB PAGES IN WEB CLIENT (iframe)

  • 26 November 2020
  • 2 replies
  • 263 views

Userlevel 3
Badge +5

EMBEDDED WEB PAGES IN WEB CLIENT using iframe was introduced in Patch 5 of FSM update 6. However this MetrixBrowser implementation on the Webclient is not consistent with the behavior from the smart client.

In smart client the iframe url is able to resolve the substitution variable however the webclient is unable to do it. See example below

Ex using the URL -> https://www.google.com/webhp?igu=1&q={{address.geocode_lat}}&output=svembed on the address screen we see that the webclient is unable to resolve the substitution variable {{address.geocode_lat}} like the smart client

 

Smart client – The URL is able to substitute {{address.geocode_lat}} with the value of address.latitude which is 43.0333862305

Webclient - The URL is unable to substitute {{address.geocode_lat}} with the value of address.latitude which is 43.0333862305 and just passes the tag as it is.

 


2 replies

Userlevel 1
Badge +7

Hi IFS team,

 

Even we are facing the same issue. Can you please advise the workaround for this? We need to construct urls through metrix browser as iframes in web client. Basically it should work in webclient rather than smartcliet for us. The URL is unable to substitute e.g. {{task.task_id}}. 

 

Regards,

Ajay

Userlevel 5
Badge +14

Please open a support issue for this and we will investigate to see why it is not working as expected.

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