this is running FSM 5.7
it seems that the service history for request and tasks is delayed in getting to the mobile platform
i already checked the sync rules and it happens as a BATCH ALL at 9 PM every night. Nothing has been touched from the OOTB integration.
For example i am looking at a request that was closed 10 days ago yet still doesn't show on the mobile platform.
However when i initialize the history is immediately there.
How can i fix this so that it shows up at least on the daily sync?
Best answer by jbernardo
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