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Document Management - Attachment panel options greyed out.

  • 10 June 2021
  • 8 replies
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Userlevel 1
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After performing the object connection for PurchaseOrderLine, to enable attachments, the options are greyed out in ‘Register Arrivals’. Any suggestions? 

 

Thank you, 

-Manusha 

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Best answer by MGamage 10 June 2021, 19:27

Hi! 

 

I have found IFS solution 275091 which says this is due to the new design in applications 10. 

 Thank you so much for sending me this @ThushAsanka! And thank you everyone for your help with this! 

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8 replies

Userlevel 4
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Could you post the the details (Screen print)  of the Object Connections Transformation done?

Userlevel 1
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Hi @Mayura Wasantha , 

 

Please see below:

 

Userlevel 4
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Manusha, do we have any Object Connection Transformations (NOT Object Connections) done on “ PurchaseOrderLine” ? That details will be helpful.

Userlevel 1
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Oh, sorry. Yes. I didn’t create these, they were there.

 

Userlevel 7
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Hi,

1. Does it work in other screens? Try in the Document Folder screen for example.

2. If you temporarily clear the Active checkbox on every Object Connection Transformation rule there, does that help?

 

Userlevel 1
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Hi @Mathias Dahl , 

 

  1. It works in Document Folders screen, yes! 
  1. I unchecked the Active boxes but, it hasn’t worked yet.

 

Userlevel 1
Badge +1

Hi! 

 

I have found IFS solution 275091 which says this is due to the new design in applications 10. 

 Thank you so much for sending me this @ThushAsanka! And thank you everyone for your help with this! 

Userlevel 7
Badge +13

Aha, that explains it. The screen does not have a standard "key" like most other screens. This is very uncommon but perhaps there should/could have been a text saying something like that down in the attachment section.

Thanks for the update!

 

 

 

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